Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yingtong he

Vancouver,BC

Summary

Versatile professional with a proven track record in enhancing student engagement and operational efficiency at ByteDance. Excelled in cross-cultural understanding and computer skills, significantly improving employee satisfaction and student language proficiency. Demonstrated a collaborative mindset through innovative training and international educational support, impacting over 1,000 employees and numerous students.

Overview

3
3
years of professional experience

Work History

Teaching Assistant, Japanese Division

UBC Japanese Department
09.2024 - Current
  • Assist professors with classroom teaching, including grading assignments and exams.
  • Facilitate oral practice with students during class sessions.
  • Proctor exams and respond to student inquiries via email.
  • Support extracurricular activities, such as Senpai Drill and Language Table:Senpai Drill: Prepare weekly materials, train 18 students in spoken Japanese, correct pronunciation, and answer questions.
    Language Table: Plan discussion topics and host sessions to foster mutual exchange between Japanese learners and native speakers.

Game Operation Intern

ByteDance (Douyin E-commerce)
05.2022 - 08.2022
  • Managed two e-commerce mini-games, optimizing performance through data analysis.
  • Created content for official Douyin accounts and coordinated influencer marketing campaigns.
  • Established customer service SOPs, streamlining issue resolution with the R&D team.
  • Planned in-game promotions for major sales events, securing product partnerships.
  • Supported new game launches by providing operational feedback for product improvements.

Human Resources Intern

ByteDance (Douyin China)
10.2021 - 05.2022
  • Managed employee onboarding, transfer, and offboarding processes.
  • Designed and ran new-hire training for 1,000+ employees, raising satisfaction to 4.75/5.
  • Developed and executed employee recognition programs across four cycles, rewarding ~100 employees.
  • Organized All Hands meetings and team-building events, ensuring smooth logistics and high satisfaction (4.9/5).
  • Conducted surveys and interviews to improve employee engagement and optimize processes.
  • Created SOPs and maintained onboarding manuals accessed by 3,000+ employees.

Education

Bachelor of Arts - Psychology/ Asian Language And Culture (Japan)

The University of British Columbia
Vancouver
05-2025

Skills

  • Student Engagement
  • Collaborative mindset
  • Teaching experience
  • Cultural Sensitivity
  • Language Assessment
  • Cross-cultural understanding
  • Japanese fluency
  • Computer Skills

Languages

English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Japanese
Limited Working
Tibetan
Elementary

Timeline

Teaching Assistant, Japanese Division

UBC Japanese Department
09.2024 - Current

Game Operation Intern

ByteDance (Douyin E-commerce)
05.2022 - 08.2022

Human Resources Intern

ByteDance (Douyin China)
10.2021 - 05.2022

Bachelor of Arts - Psychology/ Asian Language And Culture (Japan)

The University of British Columbia
Yingtong he