YINGQI YANG
TORONTO,CA
Summary
Developed exceptional customer service skills in fast-paced membership services environment, with focus on effective communication and problem resolution. Demonstrates ability to manage multiple tasks efficiently and work collaboratively within team. Seeking to transition into new field where these transferrable skills can contribute to success and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Design Assistant
PETER SLAM & ASSOCIATES.
03.2023 - 12.2024
- Assisted with the creation of visually appealing presentations to effectively communicate design concepts and ideas.
- Enhanced design project efficiency by streamlining communication between team members and clients.
- Provided valuable input during brainstorming sessions, contributing to the development of creative design solutions.
- Ordered samples from vendors to handle presentation creation activities.
Intern
Centurystar
07.2021 - 08.2021
- Attended networking events and business conferences to engage with other companies and clients;
- Assisted with creating campaign and project presentations for executives;
- Participated in client meetings and team discussions and offered feedback;
- Analyzed customer feedback to locate areas of improvement;
- Introduced proposals to supervisors to improve work processes
Bartender
The Alley
05.2019 - 05.2020
- Provided bar staff with training and guidance, resulting in improved customer service standards;
- Ensured efficient service by memorizing all drink recipes and calculating accurate pour amounts;
- Exceeded customer service expectations by providing friendly and courteous service to all guests
Dance Teacher's Assistant
DancelifeX Center
05.2017 - 05.2018
- Displayed stretching lessons and advised students in proper movement to avoid injuries;
- Assessed students 'dancing abilities to determine areas needing improvements;
- Explained and demonstrated techniques and methods of regulating movements of body to musical or rhythmic accompaniment
Member
RPM Dance Crew
10.2017 - 03.2023
- Created contents for social media accounts (YouTube/Instagram/TikTok) to gain fans and viewers;
- Collaborated with other dancers to harmonize rhythm and timing in group performances;
- Developed professional relationships with performers and choreographers, providing opportunities for learning
Education
Bachelor of Arts - Specialist in Architectural Studies
University of Toronto
Toronto, ON11-2022
Skills
- Team Collaboration
- Public Speaking
- Critical Thinking
- Social Media Sites
- Project Planning
- Design Ideas
- Proficiency in Adobe Acrobat
- Proficiency in Microsoft Office Software Suite
- Self-motivation
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Korean
Professional Working
Certification
AHCERSUSP Certificate in Sustainability of the Built Environment
Timeline
Design Assistant
PETER SLAM & ASSOCIATES.
03.2023 - 12.2024
Intern
Centurystar
07.2021 - 08.2021
Bartender
The Alley
05.2019 - 05.2020
Member
RPM Dance Crew
10.2017 - 03.2023
Dance Teacher's Assistant
DancelifeX Center
05.2017 - 05.2018
Bachelor of Arts - Specialist in Architectural Studies
University of Toronto
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