Ying (Crystal) Huang
Burnaby,BC
Overview
8
8
years of professional experience
Work History
Consultant for Oversea Study
IDP Education
04.2021 - 02.2024
- Get to know walk-in or call-in clients' need and provide reasonable study abroad programs for advices, and introduce company's services;
- According to the client's intended study country, professional background, academic performance, and standardized test scores, we provide overall advice and develop a practical study abroad application plan;
- Provide clients with timely and accurate information on studying abroad in different countries;
- Follow up customer service, improve customer satisfaction and brand recognition.
Case Processor for Immigration and Study Aboard
Ignite Oversea Investment Consulting Inc.
07.2017 - 12.2019
- Assist immigration consultants to help clients design suitable immigration and study programs;
- Assist the immigration consultant to prepare the list of materials according to the client's conditions and situation;
- Assist customers in preparing application materials and ensure that the application materials and information prepared by customers are accurate;
- Fill in the application form, integrate the materials, translate the documents, and submit the application;
- Follow-up after the submission of documents, timely feedback on the progress and update of the application with the guest.
Admissions Officer
TIME EDUCATION
02.2017 - 07.2017
- Give a brief introduction for company service to walk-in students and parents;
- Coordinate with teachers and students on the curriculum arrangement, inform students and teachers of the weekly schedule;
- Assist teachers to prepare and print out class materials;
- Answer phone calls, reply emails, check the mail boxes regularly Statistics of office supplies, and order and supplement supplies in time Assist the principle for lecture preparation, meeting record, and meeting summary;
- Daily attendance, working hours records, and classroom discipline maintenance;
- Charge tuition fees, issue invoices, and entering data into system.
Salesperson
2k420 Korean Fashion
11.2015 - 12.2016
- Greet and assist customers for new products ,and complete sales targets and cashier work;
- Help clients in the resolution of product/services issues after purchase;
- Keep the store clean and tidy;
- Responsible for recording product sales records, inventory, account checking, etc.;
Education
Master of Administrative Science - Global Leadership
Fairleigh Dickinson Unversity
Vancouver12.2016
Skills
- Self Motivation
- Decision-Making
- Problem solving
- Microsoft Office
- Photoshop
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Timeline
Consultant for Oversea Study
IDP Education
04.2021 - 02.2024
Case Processor for Immigration and Study Aboard
Ignite Oversea Investment Consulting Inc.
07.2017 - 12.2019
Admissions Officer
TIME EDUCATION
02.2017 - 07.2017
Salesperson
2k420 Korean Fashion
11.2015 - 12.2016
Master of Administrative Science - Global Leadership
Fairleigh Dickinson Unversity