Ying Guo
Ottawa,Canada
Summary
Motivated bilingual HR professional focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Highly organized, problem-solving and goal-oriented. References available upon request.
Overview
10
10
years of professional experience
Work History
Human Resources Coordinator
South-East Ottawa Community Health Centre
Ottawa, ON (Indeterminate Full-time)
01.2024 - Current
- Assist in the recruitment process by ensuring a timely publishing of job postings and preparing employment contracts
- Assist with new employee onboarding and monitor completion of tasks in Bamboo
- Coordinate efforts for an effective offboarding process
- Be the first point of contact for employees' administrative requests
- Ensure data integrity in HRIS
- Maintain updated and accurate payroll information
- Liaise with Payroll Officer when needed
- Assist in employee benefits administration
- Administer periodical HR surveys
- Monitor annual job description review
- Generate leave reports from Bamboo
- Adjust holiday leave entitlements for part-time employees
- Keep student placement records up to date
- Act as a back-up to the HR Officer.
Bilingual HR Coordinator
Canadian Cancer Society
Ottawa, ON (Contract Full-time)
02.2023 - 06.2023
- Provide support to business and HRBP's in accurately completing the required forms and process to action employee changes
- Draft verification of employment letters, promotion, transfer, and change letters
- Add new hires, transfers, changes, and departures to HRIS ensuring all steps are followed consistently and each record is accurate
- In collaboration with the HR Systems and Rewards Analyst, complete an annual audit of HRIS data to ensure data integrity is maintained and make recommendations for corrective action as appropriate
- Ensure data and records management processes are kept updated, implemented consistently, and are compliant with applicable legislation
- Assist with onboarding by drafting employment agreements and sending new hire forms
- Assist with the offboarding process by sending information including forms and checklist to people leaders and employees
- Administer the Benefits and Pension enrollments process, ensuring all employees are correctly enrolled in a timely manner
- Responsible for monitoring Benefits & Pension mailbox and responding to moderately complex queries
- Resolve conflicts with benefit providers for the purpose of verifying eligibility, conveying information, and processing claims
- Maintain org charts using Visio and ensure updates are made on a monthly basis in line with payroll submission
- Maintain HR SharePoint site, mapping filing process in line with best practice and ensuring filing and naming conventions are maintained
- Maintain electronic filing system and complete an annual file audit
- Work in compliance with provincial health and safety acts and regulations and comply with the CCS's Health & Safety Policy.
Human Resources Advisor
Rail Cantech Inc.
Ottawa, ON (Contract Full-time)
03.2022 - 11.2022
- Provided advice and guidance to the project management team on a range of human resources and labour relations issues
- Led all labour relations functions, including but not limited to negotiations, grievance resolution, arbitrations, and the administration of collective bargaining agreements in partnership with senior management
- Provided recommendations to streamline and found efficiencies with existing processes and procedures
- Ensured continuous accuracy of HRIS
- Provided advice and guidance on complex recruitment and staffing issues
- Conducted recruitment and hiring for key talents of the construction workforce, including partnering with local universities and colleges and external talent acquisition and staffing companies
- Worked closely with the operation team in managing WSIB cases
- Coordinated the HR administration with the operation team
- Promoted the company's safety and workplace culture and adhered to federal, provincial, and company policies and procedures
- Ensured that all company employees, clients, and the general public enjoyed a safe working environment at construction sites.
Human Resources Administrator
Commissionaires Ottawa
Ottawa, ON (Contract Full-time)
09.2021 - 03.2022
- Monitored and tracked SERCO test results and followed up with candidates as required (CSOC class list)
- Took ID pictures during CSOC and edited and saved
- Emailed candidates OGL application instructions and documents
- Assisted candidates with license application processing (initialed for students)
- Assisted Licensing Coordinator with the administration of the license renewal process (e.g. mailed 90-day renewal letters, sent email notifications and follow-ups)
- Entered license data into CEMS and updated records as required
- Monitored, verified, and tracked license status on Ministry registry and BSP website
- Acted as a back-up to Licensing Coordinator as required
- Tracked applicant status and ensured timely processing to intake day
- Verified applicant file to ensure all pre-hire requirements (training, documentation) were complete
- Followed up with applicants for any outstanding requirements and coordinated with applicable stakeholders (example: security clearances, training, etc.) as required
- Scheduled applicants for intake and sent email confirmations with required documentation
- Created intake synopsis and notified departments of intake list/schedule
- Prepared intake control sheet for sign-off by appropriate stakeholders
- Coordinated and ran intake day
- Acted as the first point of contact for recruiting inquiries
- Produced applicant CEMS reports for end-users (e.g. Synopsis, Student Detail Confirmation).
Human Resources Generalist
ENCADE Corporation
Ottawa, ON (Internship Part-time)
09.2020 - 12.2020
- Managed recruitment by posting positions, sourcing, interviewing, and extending offers
- Interviewed job applications, obtaining information on training, work history, and job skills
- Coordinated with hiring managers to determine the best-recruiting processes for individual positions
- Implemented a mix of proven and innovative hiring strategies to serve the needs of other divisions
- Met with new hires to conduct orientation and onboarding sessions
- Conducted exit interviews and completed necessary termination paperwork.
Training Developer
ENCADE Corporation
Ottawa, ON (Internship Part-time)
05.2020 - 08.2020
- Remained cognizant of functionality improvements and test upgrades, taking advantage of available resources to improve knowledge and understanding of virtual working
- Created and designed web content, including images and graphics for online interactive training programs
- Used surveys, observations, and direct feedback from managers to shape effective training programs
- Developed testing and evaluation procedures to determine users' progress with training materials
- Developed reports and other tools to deliver information enabling business users and leaders to make informed decisions.
Executive Assistant Manager
Tiantai Jiayuan International Trade Co., Ltd.
Chengdu, China
08.2017 - 08.2019
- Helped General Manager to develop a commercial market in Africa
- Collected and arranged crucial files, monitored, followed up with, and completed important projects
- Developed corporate publications, been in charge of generalizing corporate information
- Other tasks (customer hospitality, meeting interpretation, paper translation, etc.).
French-Mandarin Translator
Lan-bridge Group
Chengdu, China
08.2015 - 07.2017
- Translated wording to prepare official business paperwork
- Reviewed and translated official documents to maintain accuracy of published work
- Carefully reviewed completed translations to identify and correct errors or conflicts in the information
- Provided detailed reports of all translation requests and prioritized to meet delivery expectations.
French-Mandarin Interpreter
Top International Engineering Corporation Cameroon
Yaoundé, Cameroon
07.2014 - 07.2015
- Interpreted and translated all information in the target language precisely ensuring data confidentiality
- Facilitated communication and translated procedural information to improve knowledge between both parties
- Factored in cultural information underlying the original information to determine the meaning of specific phrases
- Used good judgment to help solve problems.
Education
Ontario College Post-Graduate Certificate - Human Resources Management
Algonquin College of Applied Arts and Technology
01.2021
Ontario College Post-Graduate Certificate - Project Management
Algonquin College of Applied Arts and Technology
01.2020
Bachelor of Arts - BA - French Language and Literature
Chengdu Institute of Sichuan International Studies University
01.2014
Skills
- Employee onboarding & offboarding
- HRIS management
- Pension & benefits administration
- Payroll Administration
- Problem solving
- MS Office, MS Project
Languages
- Mandarin, Native
- English, Professional Working
- French, Professional Working
Timeline
Human Resources Coordinator
South-East Ottawa Community Health Centre
01.2024 - Current
Bilingual HR Coordinator
Canadian Cancer Society
02.2023 - 06.2023
Human Resources Advisor
Rail Cantech Inc.
03.2022 - 11.2022
Human Resources Administrator
Commissionaires Ottawa
09.2021 - 03.2022
Human Resources Generalist
ENCADE Corporation
09.2020 - 12.2020
Training Developer
ENCADE Corporation
05.2020 - 08.2020
Executive Assistant Manager
Tiantai Jiayuan International Trade Co., Ltd.
08.2017 - 08.2019
French-Mandarin Translator
Lan-bridge Group
08.2015 - 07.2017
French-Mandarin Interpreter
Top International Engineering Corporation Cameroon
07.2014 - 07.2015
Ontario College Post-Graduate Certificate - Human Resources Management
Algonquin College of Applied Arts and Technology
Ontario College Post-Graduate Certificate - Project Management
Algonquin College of Applied Arts and Technology
Bachelor of Arts - BA - French Language and Literature
Chengdu Institute of Sichuan International Studies University
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