Yinette Guerrero
Laval,QC
Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Sales Representative
Prédiré Paris
Carrefour Laval
08.2023 - Current
- Increased sales revenue by identifying and targeting high-potential accounts
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service
- Generated additional sales opportunities with upselling and cross-selling techniques
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Waitress
Le Challenger
Montreal, QC
06.2022 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests
- Managed high volume of customers during peak hours, maintaining prompt and efficient service
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
Education
Francisation -
Centre D'éducation Des Adultes Les Berges
Laval, QC03.2022
Skills
- Table Setting
- Order Taking
- Memory retention
- Allergy awareness
- Exceptional customer service
- Professional Appearance
- Hospitality service expertise
- Menu Memorization
- Guest Engagement
Languages
English
Full Professional
French
Professional Working
Spanish
Native or Bilingual
Timeline
Sales Representative
Prédiré Paris
08.2023 - Current
Waitress
Le Challenger
06.2022 - Current
Francisation -
Centre D'éducation Des Adultes Les Berges