Yimmy Alvarez
Sunnyvale
Summary
Detail-oriented professional with expertise in cash handling and customer service. Demonstrated ability to process transactions efficiently while ensuring customer satisfaction and maintaining accuracy in all operations.
Overview
2
2
years of professional experience
Work History
Mail Processing Clerk
UG2
Palo Alto
05.2023 - 04.2025
- Sorted incoming mail according to established procedures and delivery routes.
- Operated mail processing equipment to ensure efficient handling of packages.
- Maintained cleanliness and organization in the mail processing area.
- Assisted in preparing outgoing mail for distribution and delivery.
- Monitored inventory of mailing supplies and reported shortages as needed.
- Collaborated with team members to meet daily mail processing goals.
- Followed safety protocols while handling materials and equipment in the workplace.
- Provided support in troubleshooting minor issues with mail processing machinery.
- Sorted and distributed incoming mail.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Operated mail processing equipment and manually sorted mail.
- Monitored the quality of outgoing mail to ensure accuracy in addressing, labeling, and stamping requirements.
- Inspected incoming packages for visible signs of damage prior to processing.
Driver
Uber
Santa Clara
02.2024 - 01.2025
- Maintained vehicle cleanliness and functionality for optimal performance.
- Navigated city routes efficiently to ensure timely passenger pickups.
- Communicated effectively with passengers to enhance their ride experience.
- Managed trip details using the Uber driver app for accurate navigation.
- Provided assistance to passengers with special needs during rides.
- Documented daily mileage, gas, and other data.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Secured merchandise, avoiding damage during transportation.
Customer Service Cashier
Levisstadium
Santa Clara
06.2024 - 09.2024
- Processed customer transactions efficiently at a busy retail environment.
- Maintained accurate cash drawer and balanced daily receipts.
- Assisted customers by answering inquiries and resolving issues promptly.
- Operated point-of-sale systems to ensure smooth checkout experience.
- Managed product returns and exchanges according to store policies.
- Collaborated with team members to enhance customer service delivery.
Education
GED -
MOUNTAIN VIEW ADULT SCHOOL
Mountain View, CA08-2025
Skills
- Customer service
- Cash handling
- Team collaboration
- Time management
- Mail processing
- Attention to detail
- Safe driving techniques
- Basic vehicle maintenance
- Defensive driving
Languages
English
Professional
Spanish
Native/ Bilingual
Affiliations
- Reading and continuous self - learning
- Fitness and regular workouts
- volunteering in community projects
- Content creation for social media
- outdoor activities like hiking
Timeline
Customer Service Cashier
Levisstadium
06.2024 - 09.2024
Driver
Uber
02.2024 - 01.2025
Mail Processing Clerk
UG2
05.2023 - 04.2025
GED -
MOUNTAIN VIEW ADULT SCHOOL