Rich experience in team building and expansion, as well as project management and coordination. Fluent in English, achieved Canadian Language Benchmark 8 in English proficiency.
Overview
22
22
years of professional experience
Work History
General Manager
Shanghai Song Mei Electronic Membrane Switch Co.,
07.2004 - Current
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Implemented operational strategies and effectively built customer and employee loyalty.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Part-time Kitchen Helper
Shanghai Wallace Burger & Chicken
03.2022 - 08.2024
Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Cleaned and organized kitchen stations to promote team efficiency.
Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Followed supervisor instructions to complete tasks on time.
Sales Manager
EXCY Garment Accessories Trading Co., Ltd
03.2003 - 09.2005
Attended industry events and conventions to expain sales opportunities.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Inquire price and find suitable OEM factories in China
Supervise and inspect the goods of OEM factories and deliver them to Japan
Insurance Sales Specialist
Shanghai Manulife Sinochem
09.2002 - 09.2003
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
Met with prospective clients to discuss insurance needs and provide solutions.
Education
Associate of Arts - Business Japanese
East China Normal University Affiliated Ladder Col
Shanghai China
06-2002
Skills
Sales
Advertising and marketing
Branding
Budgeting and cost control strategies
Food storage protocol
Food preparation mastery
Chef support
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Part-time Kitchen Helper
Shanghai Wallace Burger & Chicken
03.2022 - 08.2024
General Manager
Shanghai Song Mei Electronic Membrane Switch Co.,
07.2004 - Current
Sales Manager
EXCY Garment Accessories Trading Co., Ltd
03.2003 - 09.2005
Insurance Sales Specialist
Shanghai Manulife Sinochem
09.2002 - 09.2003
Associate of Arts - Business Japanese
East China Normal University Affiliated Ladder Col
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