Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Yilin Zang

Vaughan,ON

Summary

Dynamic and adaptable Cashier with a history at Holiday Inn Express, excelling in customer service and payment processing. Adept at maintaining seamless front-desk operations, enhancing guest satisfaction, and fostering a positive team environment. Demonstrates clear communication and a helpful attitude, ensuring efficient transaction handling and guest support. Also I am a very positive person during work in the hotel that I have a really good relationship with my team and customer , I am really love to help people that who really need help.

Overview

3
3
years of professional experience

Work History

Cashier

Holiday Inn Express
Markham, Ontario
02.2022 - 06.2025
  • Answered customer questions and provided hotel information.
  • Issued deposit, credit, or change due to customers.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive Hotel.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • check-in room and check-out room.
  • Help to book the room by phone

Education

High School Diploma -

Alexander Mackenzie High School
Richmond Hill, ON
06-2022

International Development And Globalization -

University of Ottawa
Ottawa, ON

Skills

  • Refunds and exchanges
  • Clear communication
  • Payment processing
  • Credit card processing
  • Helpful
  • good listener
  • Flexiable
  • Positive
  • Team Player

Languages

Chinese (Mandarin)
Professional
English
Professional

Affiliations

  • Love animals
  • like to watching movies and reading
  • hike

Timeline

Cashier

Holiday Inn Express
02.2022 - 06.2025

High School Diploma -

Alexander Mackenzie High School

International Development And Globalization -

University of Ottawa

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Yilin Zang