YILIN YAO
Data Analyst And Human Resources
Toronto,ON
Summary
Reliable employee seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills in Human Resources. Offering excellent communication and good judgment.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Account Coordinator (Data Management)
Kenna (Technology Solutions)
Mississauga, ON
05.2020 - Current
- Increased customer satisfaction by resolving issues through managing and organizing over 250 medium to large size company client profiles
- Efficiently managing time sensitive requests from both internal and external stakeholders with an effective timeline
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Gap and forecasting analysis, data cleaning on all client monthly sales transaction through SQL and Excel
- Managed team of coops, overseeing hiring, training and professional growth of coops
Supervisor/Secretary
Reading Circle Children’s Literacy Program
Scarborough, Ontario
09.2010 - Current
- Applied strong leadership talents and problem-solving skills to maintain the Reading Circle team efficiency and organize workflows
- Created successful work schedules for weekly sessions based on themes
- Organized contests and established goals to optimize productivity and improve employee morale.
- Holds the secretary position on the Board, must develop meeting agendas and take meeting minutes to share prior and after each board meeting
Campaign Volunteer Coordinator
Provincial Candidate Campaign
Toronto, Ontario
09.2021 - 06.2022
- Ran phone banks taking calls from donors wishing to contribute to political causes.
- Organized events designed to connect candidate with voters for minimum 50 people per event
- Helped develop monthly schedules and assignments.
- Responsible for all volunteer recruitments, training, and supervised over 100 youth and adult volunteers
- Helped with logistics within office such as donations, paper works and scheduling events/personal meetings
Student Analyst – CPD
Statistics Canada
Ottawa, ON
01.2019 - 08.2019
- Exceeded goals through effective task prioritization and great work ethic by analyzing 100 GB of grocery sales data through various software such as SQL, Power BI, SAS Entrepreneur and Excel
- Presenting a summary of results for projects to other units in the department including the 5 year forecasts
- Carried out and completed own project from during 8-month period
- Collaborated with other team members from other units to work on major projects
Education
Certificate - Human Resource Management
Ryerson University
Toronto, ON 05.2022 - Current
Bachelor of Arts - Mathematical Economics
University of Guelph
Guelph, ON 09.2015 - 04.2020
Skills
Data collection and management
undefinedTimeline
Certificate - Human Resource Management
Ryerson University
05.2022 - Current
Campaign Volunteer Coordinator
Provincial Candidate Campaign
09.2021 - 06.2022
Account Coordinator (Data Management)
Kenna (Technology Solutions)
05.2020 - Current
Student Analyst – CPD
Statistics Canada
01.2019 - 08.2019
Bachelor of Arts - Mathematical Economics
University of Guelph
09.2015 - 04.2020
Supervisor/Secretary
Reading Circle Children’s Literacy Program
09.2010 - Current
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