Yildiz Karabas

Kitchener

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

years of professional experience

Work History

Cosmaroma

04.2023 - Current

Executed accurate and timely business deposits, adhering to company financial protocols
Cultivated and maintained strong customer relationships to drive retention and satisfaction
Oversaw and reconcile inventory transfers between store locations to ensure accuracy and accountability
Conducted opening and closing cash counts with precision and reliability as a designated key holder
Coordinated special orders and managed professional email correspondence to meet client expectations
Demonstrated persistence and strategic approaches to consistently achieve and surpass sales goals

St. George Church

09.2022 - 01.2023

Prepared wedding venues in proper attire, ensuring all event requirements were met
Set tables accurately with the correct cutlery based on the menu
Served multiple tables simultaneously, accommodating special guest requests
Efficiently managed clean-up between meal courses to maintain a seamless event flow
Reorganized the venue post-event in preparation for upcoming bookings

McDonalds

09.2019 - 01.2023

Trained new staff in Kitchen, Counter, and Drive-Thru roles, ensuring smooth operations
Maintained cleanliness and organization throughout daily shifts
Provided performance feedback to team members, fostering improvement
Conducted monthly health and safety inspections, reporting issues and recommending improvements

Kitchener Market

01.2020 - 12.2020

Managed all cash transactions with quick and accurate calculations for change
Set up and arrange produce displays efficiently in a fast-paced environment
Proactively engaged customers to promote products and drive sales
Operated scales for weight-based product sales

Education

Forest Heights Collegiate Institute

Skills

Experienced in Customer Support and Engagement
Proficient in Sales and Product Consultation
Adaptable and Efficient in High-Pressure, Fast-Paced Environments
Demonstrated Leadership and Team Development Abilities

Strong Analytical and Problem-Solving Skills
Active listening
Critical thinking

Timeline