Summary
Overview
Work History
Education
Skills
Projects
Extracurricular Activities
Coursework Highlights
Languages
Timeline
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Yijin Wang

Yijin Wang

Los Angeles

Summary

Finance intern at Hilton International Asia Pacific with expertise in Python and MySQL. Spearheaded a user access project that enhanced operational efficiency and generated significant cost savings. Recognized for exceptional communication skills and dedication to customer service in high-pressure environments. Multilingual professional committed to delivering data-driven solutions.

Overview

2
2
years of professional experience

Work History

Intern, Finance (Systems & Projects) - Asia Pacific

Hilton International Asia Pacific Pte Ltd
Singapore
02.2023 - 08.2023
  • Led the design of the User Access Form project in DocMX with the APAC head to improve user experience and streamline operations; managed testing, training, and implementation for successful team adoption
  • Monitored activity budgets, reducing discrepancies to within 2% and achieving over $1,000 in cost savings per hotel, enhancing financial efficiency
  • Supported the finance director in strategic meetings, facilitating inspections, and communicating key company decisions to inform marketing and operations strategies

F&B Department - Hall Intern

Grand Hyatt Xi'an
Xi'an
07.2021 - 08.2021
  • Provided daily reception and handled guest complaints, assisting relevant departments in managing various emergencies, achieving a customer praise rate over 99%
  • Documented daily events, summarized reports for the front office manager; ranked first among six interns

F&B Department - Woo Bar & Wet Bar Intern

Hotel W Shanghai
Shanghai
04.2021 - 07.2021
  • Designed five banquets' themes for various purposes (charity fundraising, marriage proposals, and company anniversaries)
  • Provided exceptional daily reception services, accommodating over 100 guests each day in accordance with hotel standards

Education

Master of Communication Management - Communication Management

University of Southern California
Los Angeles, CA
06-2027

Bachelor of Science - International Hospitality Management

ECOLE HÔTELIÈRE DE LAUSANNE
Lausanne, Switzerland & Singapore
07.2024

Skills

  • Python and R programming
  • MySQL database management
  • Adobe Photoshop expertise
  • Video editing with Final Cut Pro
  • Data visualization with Power BI
  • Microsoft Office proficiency
  • Multilingual communication skills (Chinese, English, French, Japanese)

Projects

Market Analysis of the Cambodian Tourism Sector, 03/24, 07/24, Conducted a 184-page market analysis on attracting Singaporean visitors to Farmhouse Resort & Spa., Analyzed Cambodia-Singapore tourism trends, traveler preferences, and government policies., Developed marketing strategies to enhance guest experiences and increase Singaporean clientele, delivering recommendations to boost market share and brand image. Cross-Cultural Business Strategy for AuroraLux in Southeast Asia, 02/24, 03/24, Analyzed consumer behavior and competitor strengths in Thailand, Vietnam, and Indonesia to identify differentiation opportunities for AuroraLux Hotels & Resorts., Developed culturally tailored service offerings and a communication strategy to address language barriers in Southeast Asia., Created a relationship-focused sales and growth strategy, including an implementation plan and metrics to track market penetration and customer satisfaction. International Service Marketing project - Haidilao Hotpot in Milan, 09/22, 01/23, Assessed entry models for Haidilao, recommending franchising for rapid expansion; analyzed target cities based on consumer diversity, Chinese community presence, and local food culture., Developed opening strategies to align Chinese hot pot with Italian preferences, including extended hours, expanded wine offerings, and customized dining options. Room Division Project - HOTS Simulation, 03/22, 06/22, Led a project to maximize room profits using HOTS hotel simulation software., Managed a virtual hotel in a competitive setting, overseeing progress, report preparation, and presentations.

Extracurricular Activities

Marketing Member, Chinese Cultural Society (EHL), 09/21, 07/23, Organized events such as Chinese New Year celebrations and tea activities., Created visually engaging posters, flyers, and digital content to attract participation and highlight upcoming events.

Coursework Highlights

International Services Marketing, Business Communication, Financial Accounting, Topics in Financial Analysis, Revenue Management, Corporate Strategy, Micro & Macro Economics, Managerial Accounting, Leadership and Organizational Behavior, Digital Growth Strategy, Legal Challenges of the Hospitality Manager, The INSIDE LVMH Certificate, 2022, HARVARD ManageMentor, 2021

Languages

Chinese (Mandarin)
Native/ Bilingual
English
Full Professional
French
Limited
Japanese
Limited

Timeline

Intern, Finance (Systems & Projects) - Asia Pacific

Hilton International Asia Pacific Pte Ltd
02.2023 - 08.2023

F&B Department - Hall Intern

Grand Hyatt Xi'an
07.2021 - 08.2021

F&B Department - Woo Bar & Wet Bar Intern

Hotel W Shanghai
04.2021 - 07.2021

Master of Communication Management - Communication Management

University of Southern California

Bachelor of Science - International Hospitality Management

ECOLE HÔTELIÈRE DE LAUSANNE
Yijin Wang