Yifan (Roy) Huang
Richmond,BC
Summary
Hardworking service specialist skilled in troubleshooting and analysis. Accustomed to drafting and maintaining detailed service reports. Personable and customer-focused with a passion for fostering loyalty and satisfaction. Developed patient and effective communication skills through regular interactions with clients, resolving issues with empathy and professionalism.
Successfully launched and led a startup offers me hands-on experience in sales strategy, team management, operations, client acquisition and adaptive decision-making in different circumstances. Developed strong interpersonal skills, especially in balancing professional and personal relationships while work closely with team members as both colleagues and friends.
Collaborated effectively in UBC research lab courses. Coordinating with team members and TAs to ensure accuracy and consistency in data collection and reporting. As a co-founder of a startup, led cross-functional team discussions, resolved conflicts and maintained open communication channels.
Overview
6
6
years of professional experience
Work History
Co-Founder
Vancouver Peak Cargo Inc.
04.2024 - Current
-First time start a business with my friends, the company is currently running.
-We offer China-Canada global logistics and local storage services.
-Find products support chain for customer.
Service Specialist
One Classic Auto At Richmond Tesla
07.2022 - 02.2023
- Improved customer satisfaction by addressing and resolving service-related issues promptly and professionally.
- Collaborated with team members to develop new strategies for improving service quality and efficiency.
- Handle and manage service chemical materials
Cook's Assistant
Korean Garden
09.2019 - 12.2019
- Worked with chef to prepare daily food specials and other supplies.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Prepped ingredients using blenders, mixers and slicers to achieve recipe requirements.
Education
Bachelor of Science - Biology
University of British Columbia
Vancouver, None08-2025
Skills
- Adaptability and Flexibility
- Software Proficiency
- Problem Solving
- Documentation
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Affiliations
- Movies
- Basketball
- Piano
- Valorant skilled player
relevent skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) for data analysis and presentations.
Completed basic python courses for data processing and automation tasks
Experienced with R software for statistical analysis
Skilled in leveraging new media platforms (e.g. TikTok) for communication.
Strong interpersonal skills with a proven ability to mediate diverse team dynamics
Effective team collaborator
Enthusiastic learner
Additional Information
Current Address: 806- 8199 Capstan Way Richmond, BC, V6X0V1
Current status in Canada: Permenant resident
Timeline
Co-Founder
Vancouver Peak Cargo Inc.
04.2024 - Current
Service Specialist
One Classic Auto At Richmond Tesla
07.2022 - 02.2023
Cook's Assistant
Korean Garden
09.2019 - 12.2019
Bachelor of Science - Biology
University of British Columbia