Yifan Jiang
Thunder Bay,ONTARIO
Summary
Motivated individual with experience in collaborative environments, excelling in customer service and problem-solving. Known for strong attention to detail and adaptability, ready to contribute to team success and enhance customer experiences.
Dedicated and detail-oriented professional with a strong background in customer service. Proven ability to adapt quickly and communicate effectively in fast-paced environments, ensuring a positive experience for customers and team members alike.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Placement
Canada Game Comples
10.2025 - 12.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Coffee Barista
Da Yin Coffee
05.2023 - 08.2023
- Prepared and served high-quality coffee beverages, adhering to established recipes and standards.
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety regulations.
- Assisted customers with menu selections, providing recommendations to enhance their experience.
- Operated espresso machines and other coffee equipment, demonstrating proficiency in beverage preparation.
- Collaborated with team members to ensure efficient service during peak hours, enhancing overall workflow.
- Monitored inventory levels of coffee beans and supplies, notifying management of restocking needs.
- Engaged in ongoing training to improve product knowledge and customer service skills.
- Cleaned counters, machines, utensils, and seating areas daily.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
Volunteer
City Library
05.2022 - 08.2022
- Assisted patrons with locating and checking out library materials
- Organized community events to promote literacy and engagement
- Provided support during special programs and workshops
- Maintained cleanliness and order in library spaces
- Answered inquiries about library services and resources effectively
- Trained new volunteers on library protocols and procedures
Education
Bachelor of Science - Kinesiology
Lakehead University
Thunder Bay05-2027
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Computer skills
- Calm under pressure
- Active listening
- Organization and time management
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Certification
- CPR-C, Buhler First Aid Services - 2027/09/15
Timeline
Student Placement
Canada Game Comples
10.2025 - 12.2025
Coffee Barista
Da Yin Coffee
05.2023 - 08.2023
Volunteer
City Library
05.2022 - 08.2022
Bachelor of Science - Kinesiology
Lakehead University