Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Yida Zhou

Fredericton,NB

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Administrative Assistant

Hi Tea
Fredericton, New Brunswick
02.2024 - Current

working on business office work, receiving and responding contacts by phone or email, operating business emails and responding incoming emails, receiving customers’ demands and forwarding to management, arranging and attending meetings with suppliers or partners, contacting business relevant parties as management requirement, processing daily office paperwork by software and online tools, drafting business documents as requirements, operating daily financial bookkeeping, drafting and preparing business financial documents, keeping and organizing business documents, purchasing office supplies, paying utility and business related bills and recording into financial database, entering suppliers and partners files into online system, arranging business travels relevant matters, organizing business events, maintaining office environment, training new team members, assisting management to develop new branches and provide administrative related supporting, working on other office tasks arranged by managements.

  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.

Education

BBA - Marketing

University of New Brunswick
Fredericton, NB
02-2024

Skills

  • Proposal Writing
  • Research
  • Calendar Management
  • Travel Coordination
  • Memo preparation
  • Mail handling
  • Scheduling
  • Letter preparation
  • Invoice Processing
  • Minute Taking
  • Records retrieval
  • Quality Assurance
  • Appointment Scheduling
  • Filing
  • Presentation Design
  • Information Security
  • Report Writing
  • Digital Archiving
  • Expense Reporting
  • Time and labor control
  • Business Administration

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual
Japanese
Limited

Certification

  • class 5 driver license

Accomplishments

  • class president in high school

Timeline

Administrative Assistant

Hi Tea
02.2024 - Current

BBA - Marketing

University of New Brunswick
Yida Zhou