Hi, I’m
Yi Wang
Consultant
Edmonton,AB
Overview
4
years of professional experience
Work History
Easy Group IncEdmonton, AB
Course Consultant
08.2023 - Current
Job overview
- Advised and mentored undergraduate students to promote success and academic progress.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Handled payment processing and provided customers with receipts.
- Composed and prepared routine correspondence, letters and reports with job-related software.
- Managing three social media accounts while working on campus marketing campaigns
QuicklyEdmonton, AB
Customer Service Assistant
05.2020 - 10.2020
Job overview
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Communicated information to customers about product quality, value, and style.
- Sold or recommended products or services to suit client needs.
- Improved product knowledge on a continuous basis to provide optimal service and achieve sales quotas.
Hub, HoHoEdmonton, AB
Cashier
09.2019 - 04.2020
Job overview
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Assisted the store in coordinating a meal voucher distribution event with UA EZ, including keeping track of reservation numbers and creating spreadsheets for future promotional use.
Education
University of AlbertaEdmonton, AB
Bachelor of Arts from Economics
04.2023
University Overview
- 3.4/4.0 GPA
- Ranked in the Top 15% of faculty
- Golden Key Member
Skills
- Developed skills towards possessing good communication with clientele through previous experiences
- Proficient in using various social media tools & applications such as Microsoft PowerPoint, Microsoft Word, Excel Spreadsheet, etc
- Proficient in multitasking and adept at efficiently managing multiple tasks simultaneously
- Possessing a results-driven mindset along with strong analytical and problem-solving abilities
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Full Professional
Timeline
Course Consultant
Easy Group Inc
08.2023 - Current
Customer Service Assistant
Quickly
05.2020 - 10.2020
Cashier
Hub, HoHo
09.2019 - 04.2020
University of Alberta
Bachelor of Arts from Economics
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