Yi-Ju(Grace) Wu

Experienced Reception Manager with comprehensive knowledge in front office operations and customer service. Strong leadership skills demonstrated by managing and training reception teams to deliver top-notch service. Proven ability to streamline procedures for improved efficiency, while creating positive guest experiences. Significant impact in previous roles through fostering team collaboration and maintaining high standards of professionalism and courtesy. Efficient Administrative Services Manager with experience in overseeing office operations, managing staff, and developing policies to improve organizational efficiency. Skilled in coordinating administrative procedures, streamlining workflow processes, and implementing cost-saving measures. Demonstrated ability to enhance communication between departments, resulting in optimized operational workflows. Committed to maintaining high standards of organization and operational excellence.

• Class 5 B.C. Driver's License
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint

• Ballet
• Travelling
• Cooking