YI-CHING HAU

Visit the fundraiser and assisted in preparing meals for people in need in the kitchen.

• Sorted donated food items by quality (e.g., good vs. spoiled fruit).
• Categorized and boxed food items for distribution to local families in need.

We held a fundraiser charity event at school and raised CAD $80 to donate Helen's Acres.

• Communicated and coordinated with over 10 team members to ensure on-time project execution.
• Optimized operational workflows to improve efficiency.

• Supported 16 corporate clients with day-to-day services, banking needs, and inquiries.

Conducted telemarketing campaigns to recruit insurance agents, achieving a 35% interview conversion rate and a 15% hiring rate.

• Planned and executed agricultural volunteer activities and organized agricultural lectures.
• Planned and implemented learning activities for children.

Conducted field surveys and gathered more than 30 questionnaires.