Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yi Cao

Toronto,ON

Summary

Adept at maximizing efficiency and productivity through expert GPS navigation and exceptional customer service, as demonstrated in roles with Uber Eats and Fantuan Delivery. As an owner of Chinese Noodle and Green Tea Restaurant, significantly enhanced customer satisfaction and repeat business. Skills include quick learning, responsible hardworking, and safe driving.

Overview

11
11
years of professional experience

Work History

Food Delivery Driver

Uber Eats
07.2023 - 06.2024
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.

Food Delivery Driver

Fantuan Delivery
07.2020 - 06.2023
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.

Owener

Chinese Noodle
09.2016 - 06.2019
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Owner

Green Tea Restaurant
09.2014 - 06.2017
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Factory Worker

Heinz
09.2013 - 08.2014
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
  • Collaborated with team members to meet daily production quotas, promoting a positive work environment.
  • Carefully packaged finished products and prepared for shipment.

Education

GED -

North American College
Toronto, ON
10.2021

Skills

  • Quick Learner
  • Hardworking and Responsible
  • Safe Driving
  • Late Shift Availability

Languages

English
Elementary
Chinese (Mandarin)
Native or Bilingual

Timeline

Food Delivery Driver

Uber Eats
07.2023 - 06.2024

Food Delivery Driver

Fantuan Delivery
07.2020 - 06.2023

Owener

Chinese Noodle
09.2016 - 06.2019

Owner

Green Tea Restaurant
09.2014 - 06.2017

Factory Worker

Heinz
09.2013 - 08.2014

GED -

North American College

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Yi Cao