Yewande Adeyemi
Summary
Enthusiastic Customer service Cashier with proven leadership talents and relationship-building skills gained during 8 years of experience in Retail settings. Proficient in operating registers, processing payments and maintaining store security. Highly organized, responsible and resourceful.
Overview
9
9
years of professional experience
Work History
Cashier Team Lead
Pharmacare
08.2020 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer loyalty and retention.
- Restocked and organized merchandise in front lanes.
- Processed both cash and card purchases and returns.
Customer Service Cashier
ShopRite
03.2016 - 08.2020
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
Education
Bachelor of Science - Accounting
Kwara State University
Nigeria11-2021
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Positive Attitude
- Team Management
- Store Opening and Closing
- Money Handling
- Heavy Lifting
Languages
English
Native or Bilingual
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Cashier Team Lead
Pharmacare
08.2020 - Current
Customer Service Cashier
ShopRite
03.2016 - 08.2020
Bachelor of Science - Accounting
Kwara State University
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