Yevheniy Rohulych
Toronto,Canada
Summary
Adaptable and detail-oriented administrative and financial professional with over 13 years of international experience in office coordination, customer service, and data management. Proven ability to support recruitment operations, draft correspondence, coordinate interviews and events, and manage high volumes of information accurately. Excellent communicator with a background in the banking and service sectors, seeking to contribute to a dynamic HR or Talent Acquisition team.
Overview
9
9
years of professional experience
Work History
Personal Banking Associate
Bank of Montreal
Toronto, Canada
01.2024 - 04.2025
- Communicated clearly and professionally with clients in person and by phone, supporting their service needs
- Reviewed customer profiles and gathered documentation to assess financial products and account setup
- Accurately prepared and verified customer applications, ensuring all required information was submitted
- Educated clients about self-service tools and guided them through onboarding processes
Customer Service Representative
Bank of Montreal
Toronto, Canada
02.2023 - 01.2024
- Provided frontline support for walk-in clients and resolved service requests quickly and efficiently
- Handled sensitive personal and financial data with confidentiality and care
- Supported internal referrals and coordinated with multiple departments to complete customer needs
- Processed cash transactions and balanced records with a focus on accuracy
Data Entry Clerk
Sligro
, The Netherlands
09.2020 - 06.2022
- Company Overview: The Netherlands
- Accurately entered high volumes of data into digital systems while verifying and updating existing records
- Created spreadsheets and internal reports to support logistics and operations teams
- Handled email and phone correspondence, maintaining strong communication with vendors and clients
- Maintained organized digital and physical filing systems for quick information retrieval
- The Netherlands
Training Supervisor
Romp n' Roll
, China
06.2017 - 12.2019
- Company Overview: China
- Coordinated training sessions and orientation programs for new team members
- Communicated key updates, procedures, and scheduling changes across teams
- Supported planning of team events and training delivery schedules
- China
Bank Loan Officer
Prominvestbank
, Ukraine
12.2015 - 04.2017
- Company Overview: Ukraine
- Reviewed and processed client loan applications, verifying documents and following strict privacy standards
- Maintained accurate records and communicated approval status or next steps to clients
- Ukraine
Education
Accounting Diploma -
Uzhgorod Commercial College
Ukraine05.2012
Skills
- Interview & Schedule Coordination
- Offer Letter & Document Preparation
- Administrative & Office Support
- Data Entry & Report Creation
- MS Word
- Excel
- PowerPoint
- Outlook
- Background Check Processing
- Positive Attitude
- Strong Communication
- File & Information Management
Timeline
Personal Banking Associate
Bank of Montreal
01.2024 - 04.2025
Customer Service Representative
Bank of Montreal
02.2023 - 01.2024
Data Entry Clerk
Sligro
09.2020 - 06.2022
Training Supervisor
Romp n' Roll
06.2017 - 12.2019
Bank Loan Officer
Prominvestbank
12.2015 - 04.2017
Accounting Diploma -
Uzhgorod Commercial College
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