Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Yevheniia Holosnichenko

Toronto,ON

Summary

At 4hands, I leveraged my expertise in gel and acrylic application, alongside exceptional customer service skills, to significantly enhance client satisfaction and repeat business. By introducing an efficient online booking system and leading in sanitation practices, I played a pivotal role in elevating salon standards and fostering a culture of professionalism and teamwork.

Overview

4
4
years of professional experience

Work History

Manicurist and Pedicurist

4hands
09.2019 - 10.2023
  • Educated clients on nail care best practices, resulting in healthier nails and fewer complaints.
  • Maintained a clean and sanitary work environment, ensuring the health and safety of clients.
  • Improved appointment scheduling efficiency by implementing an online booking system.
  • Provided excellent customer service, addressing concerns promptly and professionally to maintain client trust.
  • Mentored new staff, sharing knowledge of nail techniques and products to enhance their skills.
  • Increased repeat business by building strong relationships with clients and consistently delivering exceptional service.
  • Mastered advanced nail techniques through continuing education courses, elevating the quality of services offered at the salon.
  • Contributed to a positive workplace culture by demonstrating professionalism, punctuality, and a commitment to teamwork.
  • Utilized time management skills to effectively balance multiple appointments while maintaining high-quality results.
  • Supported salon growth by participating in local events and trade shows, showcasing services and building brand recognition within the community.
  • Collaborated with team members to create a welcoming atmosphere for all salon customers.
  • Enhanced client satisfaction by providing high-quality manicure and pedicure services.
  • Streamlined inventory management by implementing an organized system for tracking supplies and ordering replenishments as needed.

Skills

  • Gel Application
  • French Manicure
  • Client consultation
  • Acrylic Application
  • Upselling Services
  • Appointment Scheduling
  • Sterilization procedures
  • Paraffin Treatments
  • Pedicures

Languages

Ukrainian
Native or Bilingual
Polish
Professional Working
Russian
Native or Bilingual
English
Elementary

Timeline

Manicurist and Pedicurist

4hands
09.2019 - 10.2023
Yevheniia Holosnichenko