Yevhen Freilikh
Edmonton,Canada
Summary
Dedicated Administrative/Medical assistant with solid background in high-volume office environment focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Optometrist Technician/Administrative Assistant
Sam Dhaliwal Professional Corporation Ltd.
09.2023 - Current
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Direct billing with Telus Health
Administrative Assistant
Association of Medical Research Charities
02.2022 - 03.2023
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Responded effectively to sensitive inquiries or complaints.
Legal Assistant
Krotenko Lawyer's Office
05.2018 - 01.2022
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Researched case law, statutes, regulations and other legal authorities to support assigned tasks.
- Maintained client confidentiality in all matters.
- Greeted clients upon arrival at office and provided assistance as needed.
- Answered phones promptly while providing courteous customer service.
- Ensured that all paperwork was properly filed according to established procedures.
- Met with clients and attorneys to discuss case details and evidence.
Education
Master of Science - Law
National Academy of Internal Affairs
Ukraine, Kyiv05.2022
Diploma - Administrative Assistant Professional Certificate
Bryant & Stratton College
USA11.2021
Bachelor's Diploma - Social and Political Science, Psychology
National Academy of Internal Affairs
02.2017
Junior Specialist - General Medecine
Medical College
Ukraine02.2012
Skills
- Office Administration
- Data Entry
- Report Writing
- Research
- Appointment Scheduling
- Reception Oversight
- Mail Handling
- Document Control
- Calendar Management
- Scheduling
- Business Writing
- PC Proficient
- Deadlines
- Work under pressure
- Multitasking
- MS Word, Excel
- Customer Service
- Communication
- Energy & Stress
- Oral and writing communication
Websites
Languages
English
Full Professional
Accomplishments
- Process Improvement - Oversaw implementation of new phone system which resulted in more cost-effective service.
- Increased employee retention by 23% through development and implementation of training and mentorship programs.
- Won "Annual Lamp Sum" in 2020-2021 for best customer service.
- Represented executive-level management as first-point-of-contact in all communications with vendors, personnel and clients.
- Selected to train new office personnel in policies, procedures and office management software.
Affiliations
- Appreciation Notice
Certification
- Course: Expert Management Assistance Training - 2018
- MS Office 365 Training - 2018
- Legal Drafting Training - 2018
- Conflicts Resolution Training - 2019
- Administrative Support Training -2020
Timeline
Optometrist Technician/Administrative Assistant
Sam Dhaliwal Professional Corporation Ltd.
09.2023 - Current
Administrative Assistant
Association of Medical Research Charities
02.2022 - 03.2023
Legal Assistant
Krotenko Lawyer's Office
05.2018 - 01.2022
Master of Science - Law
National Academy of Internal Affairs
Diploma - Administrative Assistant Professional Certificate
Bryant & Stratton College
Bachelor's Diploma - Social and Political Science, Psychology
National Academy of Internal Affairs
Junior Specialist - General Medecine
Medical College
- Course: Expert Management Assistance Training - 2018
- MS Office 365 Training - 2018
- Legal Drafting Training - 2018
- Conflicts Resolution Training - 2019
- Administrative Support Training -2020
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