Yeva Bradulova
Vancouver,BC
Summary
Dynamic and results-driven professional with a diverse background in personal training, customer service, and sales. Excelled at Forever 21 by leveraging leadership skills and sales development acumen to enhance customer experience and drive business growth. Proven track record in building client relationships and improving service delivery through effective needs assessment and problem-solving.
Overview
3
3
years of professional experience
Work History
Personal Fitness Trainer
Self-employeed
04.2024 - Current
- Kept detailed records of personal training procedures and client progress after each session.
- Conducted fitness orientation programs for new members.
- Worked with clients to improve overall endurance, strength, flexibility and balance.
Server
VanLove Sushi
07.2023 - 09.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
Sales Associate
Forever 21
12.2021 - 02.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Certificate - Fitness
BCPTI
Richmond, BC02.2024
Skills
- Leadership skills
- Table Setting
- Table Bussing
- Business Development
- Sales Development
- Customer Needs Assessment
- Cash Handling
Languages
English
Full Professional
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Personal Fitness Trainer
Self-employeed
04.2024 - Current
Server
VanLove Sushi
07.2023 - 09.2023
Sales Associate
Forever 21
12.2021 - 02.2023
Certificate - Fitness
BCPTI
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