A Sales Leader and Strategist with 20+ years’ experience selling and delivering complex enterprise solutions to customers across various sectors across Nigeria and West African regions. Experienced in Incremental Revenue Growth, Business Expansion Strategy, Sales Strategies, Client Engagement, Business Strategies and Sales Execution Plans. Skilled in cultivating business relationships across global corporations, and leading high performance technical and non-technical sales executives to create and foster long-term relationships and deliver value to enterprise customers. Very competent in implementing effective sales and marketing solutions, effective at delivering revenue and profit gains within highly competitive markets, identifying opportunities and providing strategic business solutions.
Hi, I’m
YETUNDE JIMO
Business development & sales strategy expert
Sudbury,Canada
Summary
Overview
21
years of professional experience
5
Certification
Work History
Globacom Nigeria
VERTICAL HEAD, B2B SALES/ENTERPRISE SOLUTIONS
01.2009 - Current
Job overview
- Initiates and coordinates solutions that provide immediate ROI, maximum business value and service satisfaction within Oil & Gas industry.
- Responsible for sales success and income growth of enterprise business through various sales channels; accelerates customers’ business transformations, and delivers short-term and long-term financial goals.
- Meets and exceeds revenue, consumption and customer satisfaction goals year-on-year by over 120%
- Develops sales strategies and sales execution plans and implements growth strategies across Nigeria and ensures continuous high levels of customer satisfaction with business partners
- Leads and coaches sales team of 10 that acquires minimum of 10 corporate accounts and achieves revenue of N210m month-on-month
- Acts as a trusted advisor in relevant local industry, regulatory and policy environments, thereby opening doors and removing barriers for sales team
- Designed and implemented processes to enhance sales productivity, through pipelines, CRM tools, and targeted education, this increased viable lead generation by 62%
- Coordinated rebranding of enterprise solutions that led to 50% annual sales growth.
- Helped customers complete purchases, decide on suitable solutions, and join loyalty reward programs
- Resolved escalated customer disputes with special actions such as bill discounts/tariff reductions
- Alleviated customer service needs with policy-appropriate solutions
- Mentored new team members new enterprise solutions, customer service strategies, and sales goals
- Helped management develop employee improvement plans and motivate team members to continually improve
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects
Airtel Nigeria
GLOBAL ACCOUNT MANAGER
01.2005 - 01.2009
Job overview
- Was responsible for commercial strategy, sales revenue growth, distribution coverage, subscribers’ growth & churn management, employee effectiveness, and market share of -Corporate, SME & B2B segments. Airtel postpaid market share stood at 40%.
- Built and nurtured customer relationships through many engagements..
- Successfully implemented mobile solutions, quick resolution of issues and closed new business opportunities. Monthly customer acquisition rate was 87% of set target
- Created effective selling strategies across various sectors and provided them with global cost-effective telephony services.
- Initiated and implemented corporate sales strategy, explored new partnerships, managed existing strategic partnerships, and collaborated with cross-functional teams to enhance product offerings. Maintained low objection rate of 10%
- Facilitated knowledge building and management, promoted knowledge sharing and learning culture within sales/customer service units. Customer satisfaction rate was about 95%
- Initiated and coordinated Airtel/ Chevron Contract, that yielded over 8, 000 additional postpaid subscribers and about 30% increase of total Airtel postpaid database. This initiative boost monthly postpaid revenue by N35m, an impressive 5% revenue contribution from a single customer
- Contributed to the growth of postpaid database through sales of phone lines and other Enterprise solutions to corporate organizations. Achieved 40% growth on postpaid database
- Consistently maintained customer retention rate of 91%, while exceeding profitability targets.
- Oversaw global product development and partner relationships, enabling footprint expansion into new markets
- Identified and analyzed key competitors and related products. Submitted 5 new market reports monthly.
- Serviced accounts on regular basis to propose new products or services and maximize revenue. Upsold new products to achieve a monthly upsell revenue of N8.5m monthly.
- Built relationships with customers and community to establish long-term business growth. Maintained high customer retention rate of 97%
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning. Acquired 15 new accounts monthly
- Implemented systems and procedures to increase sales
- Drove sales by developing multi-million dollar contract sales with companies that has offshore presence. Achieved N12m monthly revenue from companies in that segment alone.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies. Maintained lead generation rate of 83%
First City Monument Bank Plc.
ASSISTANT OFFICER (COMMERCIAL BANKING)
01.2003 - 01.2005
Job overview
- Developed new businesses with clients, managed existing clients’ accounts and increased bank deposits and tenured funds. Achieved opening 25 new accounts , maintained current account balance of over N250m, and
- Managed clients’ credit requests, analyzed credit risks, cash flow projections, transaction dynamics, and negotiated credit structure in line with credit risk policy. Booked minimum of 5 large credit facilities and 20 smaller short-term loans monthly.
- Maintained territory profitability of 85% by generating income from short term credit facilities for corporate clients.
- Addressed customers' questions, complaints,requests and provided necessary assistance. Maintained monthly customer satisfaction rate of 95%
- Orchestrated a new banking product for High Networth subscribers of GSM telecommunication companies. Achieved monthly 80% conversion rate of target.
- Coordinated operations with other support units to aid overall customers'satisfaction.
- Utilized up-to-date information to make effective decisions governing bank operations. Upheld stringent bank standards for loans, money handling, and legal considerations. consistently maintained 5% monthly loan default rate.
- Represented bank at community events to establish strong ties and promote business. Monthly lead generation stood at 85% of set target
- Provided direction and leadership to all junior employees to maximize productivity and bottom-line profitability
- Contacted potential clients to pursue sales and gather funds
- Set risk management policies to mitigate bank losses
- Built and maintained productive relationships with internal and external C-level executives to facilitate business success
- Met with clients to generate new business and negotiate contracts
- Researched companies and prepared presentations for management and prospective buyers
- Developed and maintained relationships with customers, lenders and other third parties
- Evaluated loan requests and documents to verify accuracy and completeness
- Processed loan applications and monitored progress from start to finish
Education
Cambrian College Canada
Post Graduate Diploma from International Business Management
10.2023
University Overview
- Continuing education in [Subject]
Harvard Business SchoolUSA
Diploma in Disruptive Strategy from Business Administration And Management
04.2020
University Overview
Harvard Business School USA
Diploma in Sustainable Business Strategy from Sustainable Business Strategy
05.2020
University Overview
University of WitwatersrandSouth Africa
Executive Management Program from Organizational Leadership
02.2007
University Overview
University of LagosNigeria
Bachelor of Science from Microbiology
12.2021
University Overview
Skills
- Business/deal Negotiations
- B2B Enterprise solutions expert
- Customer Acquisition & Management
- Customer Relations & engagement
- Customer retention/loyalty management
- Partnership Engagement
- Sales Engagement
- Disruptive Business Strategy
- Product Development
- Sustainable Business Strategy
- Pricing & Profitability Analysis
- Relationship Building
- Analytical Thinking
- Interpersonal Communication
- Excellent Communication
- Supervision and leadership
- Research
Performance Highlights
Performance Highlights
- As the Vertical Head, In Charge of B2B Sales/Enterprise Solutions, I hold and manage over 70% market share of the Oil & Gas sector.
- Consistently maintains a zero churn rate, as well as meets and exceeds the monthly KPI by over 120% month-on-month.
- Initiated and executed a CSR telephony initiative with Eroton Exploration & Production Company, the project added 3,500 new users to Globacom Subscriber Base and an additional revenue of N36M.
- Received a performance bonus within the first year of joining Globacom based on A-rating/outstanding achievement.
- At Airtel Nigeria, I secured a deal with the Nigerian Police Force to provide GSM services for all Police Officers across the Nation. The project increased the Airtel subscriber base within 12months and increased the revenue by N10B.
Languages
English
Full Professional
Certification
Cambrian college ontario canada
Post graduate diploma; International Business management in progress
Timeline
VERTICAL HEAD, B2B SALES/ENTERPRISE SOLUTIONS
Globacom Nigeria
01.2009 - Current
GLOBAL ACCOUNT MANAGER
Airtel Nigeria
01.2005 - 01.2009
ASSISTANT OFFICER (COMMERCIAL BANKING)
First City Monument Bank Plc.
01.2003 - 01.2005
Cambrian College
Post Graduate Diploma from International Business Management
Harvard Business School
Diploma in Disruptive Strategy from Business Administration And Management
Harvard Business School
Diploma in Sustainable Business Strategy from Sustainable Business Strategy
University of Witwatersrand
Executive Management Program from Organizational Leadership
University of Lagos
Bachelor of Science from Microbiology
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