Yessica Daniela Bárcenas
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
14
14
years of professional experience
Work History
Manager of Operations
Resto Bar Calaveras
09.2022 - 01.2024
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Waitress Supervisor
Pulpo's Fish and Beer
02.2021 - 06.2022
- Greeted customers, answered questions and recommended specials to increase profits
- Handled food safety and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests
- Trained new employees to perform duties.
Kinder Garden English Teacher
Colegio Nuevo Hidalgo
07.2010 - 06.2020
- Supported English language learners in their acquisition of language skills through targeted instruction and additional resources.
- Strengthened classroom management for a positive learning environment by establishing clear expectations and enforcing consistent consequences.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Education
Bachelor of Science - Law And Justice
Instituto Tecnologico Latino Americano
Pachuca De Soto ,Hidalgo,Mx12.2012
High School Diploma -
McAllen High School
Mcallen, Texas05.2008
Skills
- CONFLICT RESOLUTION
- CUSTOMER SERVICE
- CASH HANDLING
- RELATIONSHIP BUILDING
- ORDER TAKING
- SAFE FOOD HANDLING
- GUIDELINES
- PAIRING RECOMMENDATIONS
- FOOD SAFETY
- SCHEDULE COORDINATION
- ORGANIZE SUPPLIES
Languages
Spanish
Full Professional
English
Native or Bilingual
French
Limited Working
Timeline
Manager of Operations
Resto Bar Calaveras
09.2022 - 01.2024
Waitress Supervisor
Pulpo's Fish and Beer
02.2021 - 06.2022
Kinder Garden English Teacher
Colegio Nuevo Hidalgo
07.2010 - 06.2020
Bachelor of Science - Law And Justice
Instituto Tecnologico Latino Americano
High School Diploma -
McAllen High School
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