Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yessica Flores

Los Angeles

Summary

Distinguished in the housekeeping sector, notably with Agency, I excel in maintaining high cleanliness standards and enhancing guest satisfaction. My expertise in cleaning techniques and safety awareness, coupled with exceptional teamwork skills, has significantly reduced guest complaints. Achievements include streamlining operations and fostering a supportive work environment, demonstrating a commitment to excellence and efficiency.

Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.

Professional hospitality worker with strong attention to cleanliness, efficiency, and guest satisfaction. Highly reliable team player known for flexibility and adaptability to changing needs. Skilled in maintaining high standards of hygiene and organization. Focused on delivering outstanding results and ensuring welcoming environment.

Focused Housekeeper offering exemplary communication and social skills. Skillful problem-solver thriving in both team-centered and independent work environments.

Hospitality professional skilled in maintaining high standards of cleanliness and guest service. Proven ability to enhance guest experiences through thorough room preparation and prompt response to requests. Focused on teamwork and adaptability, ensuring smooth operations and satisfied guests.

Developed skills in fast-paced hospitality setting, focusing on maintaining high standards of cleanliness and guest satisfaction. Adept at time management and efficient task execution, ensuring seamless and pleasant environment. Seeking to transition into new field, leveraging these transferable skills in dynamic workplace.

Overview

4
4
years of professional experience

Work History

Room Attendant

Agency
02.2021 - 11.2024
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.

Housekeeper

Agency
02.2021 - 11.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Public Area Attendant

Agency
02.2021 - 11.2024
  • Increased efficiency by utilizing proper cleaning techniques, tools, and equipment for various surfaces and areas.
  • Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas.
  • Reduced customer complaints by promptly addressing and resolving housekeeping issues in public areas.
  • Assisted other departments as necessary, providing additional support during peak occupancy periods or staff shortages.
  • Supported hotel events by setting up, breaking down, and maintaining cleanliness during functions as needed.
  • Collaborated with team members to ensure a thorough and timely completion of assigned tasks throughout the property.

Turn Down

Agency
02.2021 - 11.2024
  • Acted as a liaison between citizens and elected officials, ensuring concerns were addressed promptly while promoting trust in local governance structures.
  • Boosted employee morale and productivity by fostering a supportive work environment with open communication channels.
  • Improved town operations by streamlining internal processes and implementing best practices.
  • Coordinated interdepartmental efforts for streamlined project completion and resource sharing among various town departments.
  • Reviewed and revised town ordinances, ensuring they remained up-to-date and in line with state and federal laws.
  • Managed staff scheduling efficiently so that all departments were adequately staffed at all times without compromising service quality.

Education

GED -

Technology Center
Los Angeles, CA
03-2023

Skills

  • Housekeeping
  • Teamwork
  • Housekeeping knowledge
  • Bed making proficiency
  • Cleaning techniques
  • Flexibility
  • Safety awareness
  • Teamwork orientation
  • Cleaning proficiency
  • Customer service
  • Bathroom cleaning
  • Mopping and sweeping

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Room Attendant

Agency
02.2021 - 11.2024

Housekeeper

Agency
02.2021 - 11.2024

Public Area Attendant

Agency
02.2021 - 11.2024

Turn Down

Agency
02.2021 - 11.2024

GED -

Technology Center
Yessica Flores