Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yessenia Cartagena

Oxnard

Summary

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.


Successful English Teacher with expertise in building engaging lesson plans and communicating ideas to foster student comprehension. Expert in adapting course materials to meet established standards and individual academic capabilities. Well-versed in motivating students to meet learning objectives.

Overview

9
9
years of professional experience

Work History

English Teacher

Colegio Sor Juana Ines De La Cruz
11.2020 - Current
  • Developed lesson plans aligning with curriculum standards to facilitate student learning.
  • Utilized classroom management techniques to foster a positive and engaging learning environment.
  • Assisted in preparing instructional materials and resources to support diverse learning needs.
  • Adapted teaching strategies based on individual student progress and feedback.

English Teacher

Instituto Fray Juan De San Miguel
08.2019 - 08.2020
  • Prepared and implemented lesson plans covering required course topics.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Improved classroom management by implementing consistent routines and clear expectations for behavior.
  • Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
  • Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.

Receptionist

Vocablo
01.2017 - 07.2019
  • Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
  • Handled multi-line phone systems, directing calls to appropriate departments promptly.
  • Coordinated office supply inventory, maintaining optimal stock levels and vendor relationships.
  • Developed and implemented improved filing systems for enhanced document retrieval efficiency.

Education

High School Diploma -

CONALEP
Los Reyes De Salgado, Michoacán, Mexico
07-2016

ESC.SEC.GRAL " 18 De Marzo "
Los Reyes De Salgado, Michoacán, Mexico
07-2013

Drum Point Road Elementary School
New Jersey
06-2009

Skills

  • Student motivation
  • Problem-solving skills
  • Student support
  • Classroom management
  • Organization skills
  • Telephone skills
  • Computer skills
  • Appointment scheduling
  • Greeting and seating clients
  • Data inputting

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

English Teacher

Colegio Sor Juana Ines De La Cruz
11.2020 - Current

English Teacher

Instituto Fray Juan De San Miguel
08.2019 - 08.2020

Receptionist

Vocablo
01.2017 - 07.2019

High School Diploma -

CONALEP

ESC.SEC.GRAL " 18 De Marzo "

Drum Point Road Elementary School

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Yessenia Cartagena