Yeshua Samuel
Sudbury,Ontario
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Footlocker
01.2023 - 12.2023
- Assist in overseeing daily store operations, ensuring a positive customer experience and high-level service standards
- Manage and train a team of 8 employees, fostering a collaborative and efficient work environment
- Implement effective visual merchandising strategies to enhance product presentation and drive sales
- Analyze sales data and customer feedback to identify areas for improvement and implement targeted strategies
- Handle customer inquiries and concerns, resolving issues promptly to maintain customer satisfaction
- Collaborate with the store manager to develop and implement staff training programs
Shift Supervisor
Mr.Jerk
03.2022 - 11.2022
- Led a team of 4 employees during shifts, ensuring smooth and efficient restaurant operations
- Trained new staff members on company policies, procedures, and customer service standards
- Monitored inventory levels and placed orders to ensure optimal stock levels and minimize waste
- Conducted regular team meetings to communicate updates, address concerns, and motivate staff
- Maintained a clean and organized work environment, adhering to health and safety standards
Education
Bachelor of Business Administration -
York University
07.2023
Skills
- Team Leadership
- Customer Service
- Staff Training and Development
- Inventory Management
- Problem Solving
- Communication Skills
- Time Management
- Adaptability
- Budget Administration
- Good Judgment
- Business Planning
- Hiring and Training
Certification
- Cpr
- Cansell
- GLPTI
- B2B
Languages
English
French
Coursework
- Management Principles
- Marketing Strategies
- Organizational Behavior
References
References available on request
Timeline
Assistant Manager
Footlocker
01.2023 - 12.2023
Shift Supervisor
Mr.Jerk
03.2022 - 11.2022
Bachelor of Business Administration -
York University
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