Yeshi Wangmo
Scarborough,Canada
Summary
Dynamic professional with proven leadership, team coordination, and conflict resolution skills. Drives performance, productivity, and positive workplace culture in support of organizational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Twilight café
Toronto
08.2024 - Current
- Supervised daily operations at Twilight Café, ensuring smooth service and team coordination.
- Managed and checked inventory regularly, reducing waste and minimizing unnecessary expenses.
- Delivered excellent customer service by fostering a welcoming, respectful environment.
- Trained new staff on company policies, customer care standards, and operational procedures.
- Handled cash, balanced registers, and maintained accurate financial records with attention to detail.
- Maintained cleanliness and safety standards, supporting a hygienic and organized work environment.
Senior program assistant
Elspeth Heyworth center for Women
09.2023 - 08.2024
- Supported seniors in group activities like knitting, storytelling, arts and crafts, and movie nights to enhance social engagement.
- Adapted physical activities like seated exercises to meet the mobility needs of seniors with limited standing tolerance.
- Provided support to individuals facing housing challenges by guiding them to appropriate resources and services.
- Promoted a safe, inclusive, and respectful environment that encouraged active participation from all seniors.
- Demonstrated compassion, patience, and strong interpersonal skills when interacting with diverse populations.
Education
Diploma - Personal support worker
American School of Information
Toronto, ON12.2026
Diploma - Assaulted Women and Children’s Advocate/counseling
George Brown College
Toronto, ON12.2023
Skills
- Food safety & hygiene
- Emergency response & first aid
- Food Handling certificate
- Customer service
- Goal oriented
- Staff management
Languages
English
Professional Working
Hindi
Limited Working
Certification
CPR-BLS
Food handeling
Timeline
Supervisor
Twilight café
08.2024 - Current
Senior program assistant
Elspeth Heyworth center for Women
09.2023 - 08.2024
Diploma - Assaulted Women and Children’s Advocate/counseling
George Brown College
Diploma - Personal support worker
American School of Information