Yesha Shah
Brampton,ON
Summary
Dynamic Lighting Sales Associate enhancing sales through expert product knowledge and technical lighting understanding. Excelled in delivering personalized customer service and lighting solutions, significantly improving client satisfaction. Skilled in teamwork and problem-solving, adept at fostering positive shopping experiences and achieving sales goals.
Overview
10
10
years of professional experience
Work History
Lighting Sales Associate
Litemode Lighting
08.2021 - Current
- Greeted customers and provided outstanding customer service.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized eye-catching product displays that showcased the latest lighting designs and innovations.
- Performed cash, card, and check transactions to complete customer purchases.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of industry trends, new products, and emerging technologies to better serve clients.
- Increased showroom sales by effectively demonstrating product features and benefits to customers.
- Enhanced customer satisfaction by offering personalized lighting suggestions based on their specific needs and preferences.
Lighting Sales Associate
Sescolite Lighting
07.2015 - 01.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Processed transactions accurately, maintaining a balanced cash drawer and minimizing discrepancies during shift changes.
- Increased showroom sales by effectively demonstrating product features and benefits to customers.
- Maintained up-to-date knowledge of industry trends, new products, and emerging technologies to better serve clients.
- Scheduled consultations with clients seeking custom lighting designs, ensuring they received tailored solutions fitting their vision perfectly.
- Coordinated with warehouse staff to confirm availability of special order items and expedite shipping when required.
- Assisted in achieving store sales goals by upselling and cross-selling lighting products.
- Collaborated with design professionals to recommend appropriate lighting solutions for various projects.
- Helped customers complete purchases, locate items.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Diploma In Interior Decorating - Design
Humber College
Toronto, ON03.2015
Skills
- Product knowledge expertise
- Technical lighting understanding
- Lighting design principles
- Teamwork
- Customer service
- Problem-solving
- Friendly and outgoing
- Time management
- Customer follow-up
- Verbal and written communication
- Phone etiquette
Languages
English
Timeline
Lighting Sales Associate
Litemode Lighting
08.2021 - Current
Lighting Sales Associate
Sescolite Lighting
07.2015 - 01.2021
Diploma In Interior Decorating - Design
Humber College
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