Summary
Overview
Work History
Education
Skills
Timeline
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Yesha Patel

Toronto,ON

Summary

Dynamic and detail-oriented finance professional with a Bachelor's degree in Finance and over three years of experience in loan administration and general accounting roles. Proficient in maintaining accurate loan documentation, ensuring compliance with regulatory requirements, and fostering strong client relationships. Skilled in financial analysis, reporting, and budgeting, with a proven track record of supporting audits and driving process improvements. Adept at collaborating with internal teams, demonstrating exceptional organizational skills and a commitment to excellence in all financial transactions. Eager to bring expertise and passion for finance to the collaborative and innovative team at Kassen Recruitment."

Overview

5
5
years of professional experience

Work History

Senior Fraud Analyst

Bank Of Montreal, BMO
10.2021 - Current
  • Reduced fraud losses by implementing advanced data analytics techniques and monitoring tools.
  • Enhanced fraud detection capabilities through continuous improvement of risk models and decision systems.
  • Improved case resolution times by streamlining investigation processes and optimizing resource allocation.
  • Investigate financial crimes with best-in-class analytical skills and attention to detail, successfully identifying and assessing risks and implementing innovative solutions to prevent fraudulent activity.
  • Evaluate and document risks as they arise, diligently adhering to corporate and industry-wide best practices regarding fraud investigation and prevention.
  • Liaise with internal and external stakeholders regarding fraudulent or potentially fraudulent activity, ensuring that all parties are promptly notified and continuously informed about investigative developments
  • Collaborated with cross-functional teams to ensure alignment of KYC processes across the organization.
  • Reduced the risk of money laundering and terrorist financing by implementing robust KYC policies and procedures.

Loan Officer

Moneymart
11.2018 - 09.2021
  • Administered loan applications with meticulous attention to detail, ensuring strict adherence to regulatory requirements and company policies, resulting in error-free processing and compliance.
  • Maintained well-organized system for loan documentation, accurately tracking key milestones and deadlines to ensure smooth loan processing and approvals. Collaborated closely with clients and internal teams, effectively gathering necessary information for loan processing and approvals, fostering strong relationships and enhancing communication channels.
  • Managed loan portfolios diligently, meticulously tracking repayments, interest, and terms to ensure compliance and mitigate risks effectively. Ensured accuracy and completeness of financial records, including general ledger entries, reconciliations, and journal entries, contributing to integrity of financial reporting.
  • Supported preparation of financial statements and reports, providing valuable insights to management and stakeholders, contributing to informed decision-making. Demonstrated unwavering commitment to compliance with accounting principles and company policies in all financial transactions, maintaining highest standards of integrity and professionalism.
  • Collaborated proactively with finance team, contributing to day-to-day accounting functions and fostering collaborative work environment. Assisted in preparation of budgets, forecasts, and financial analyses, leveraging strong analytical skills and financial acumen to drive strategic planning and decision-making processes.
  • Worked closely with auditors during internal and external audits, providing comprehensive documentation and explanations, ensuring smooth audit processes and compliance with regulatory requirements.
  • Improved loan processing efficiency by streamlining application procedures and documentation requirements.
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction. Made over 70 collection calls during every shift.

Customer Service Manager

Walmart
12.2018 - 09.2021
  • Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
  • Increased team productivity by providing ongoing training and support to customer service representatives.
  • Supervised full range of customer service and administrative functions, including cash transactions, customer registrations/acquisitions, and frontline sales, with high degree of professionalism
  • Facilitated refunds and claims processes by collaborating with Accounting Department and thoroughly reviewing customer documentation to ensure seamless sales, purchasing, and customer service delivery.
  • Implemented anti-money laundering and anti-fraud initiatives with focus on preventing gift card- and credit card related fraud, successfully maintaining flawless record of financial security.
  • Monitored financial and corporate documentations such as credit card applications and cheque cashing records with superior accounting and analytical skills to maintain highly accurate book-keeping

Education

Bachelor of Commerce - Accounting And Finance

J G College of Commerce
India
04.2016

Advanced Diploma - Marketing- Financial Services

Seneca College of Applied Arts And Technology
North York, ON
2018

Skills

  • Loan Processing
  • Loan Origination
  • Loan Documentation
  • Document Review
  • Payment Processing
  • Fraud Detection
  • Customer Service
  • Conflict Resolution
  • Organizational Skills
  • Attention to Detail
  • Financial Analysis
  • Regulatory Compliance

Timeline

Senior Fraud Analyst

Bank Of Montreal, BMO
10.2021 - Current

Customer Service Manager

Walmart
12.2018 - 09.2021

Loan Officer

Moneymart
11.2018 - 09.2021

Bachelor of Commerce - Accounting And Finance

J G College of Commerce

Advanced Diploma - Marketing- Financial Services

Seneca College of Applied Arts And Technology

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Yesha Patel