Yeseul Kim

• Managed records related to the export and import of endangered species, ensuring compliance with national regulations and international agreements.

• Processed permits and filed necessary reports, ensuring accuracy and adherence to legal and procedural guidelines.

• Developed strong organizational and time management skills by coordinating the schedules of Individual team members.

• Demonstrated attention to detail and problem-solving skills in handling sensitive information and maintaining confidentiality.

• Coordinated and managed the production of an English-language promotional magazine,

collaborating with international contributors to deliver high-quality content.

• Organized multiple meetings with foreign contributors to ensure timely and accurate submissions, demonstrating excellent communication and organizational skills.

• Successfully planned and executed global events, overseeing all aspects of event coordination, from initial concept to event completion.

• Utilized MS Office (Word, Excel, Outlook) daily to manage schedules, documentation, and communication.

• Delivered high-quality service by providing personalized assistance to guests in a fast-paced, high-pressure environment.

• Consistently ensured customer satisfaction by addressing inquiries, resolving concerns, and recommending services based on individual preferences.

• Handled cash transactions, processed payments, and ensured smooth operations during busy shifts.

• Fostered a welcoming and friendly atmosphere for customers by maintaining professionalism and using

effective communication skills.