Yesenia Vizarraga
Colton
Summary
Dynamic and customer-focused professional with proven expertise in enhancing customer satisfaction at Marshall’s. Skilled in cash handling and relationship building, I excel in problem-solving and team collaboration, consistently delivering exceptional service and optimizing store operations. Recognized for effectively managing communication and training new staff to improve overall efficiency.
Overview
7
7
years of professional experience
Work History
Women’s Associate
Marshall’s
11.2023 - Current
- Executed daily operational tasks with attention to detail and accuracy.
- Collaborated with team members to streamline workflows and enhance productivity.
- Managed communication between departments to facilitate information flow.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Performed cash, card, and check transactions to complete customer purchases.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Cashier
Cardenas Markets
01.2019 - 11.2023
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Maintained clean and organized checkout area, enhancing overall customer experience.
- Assisted customers in locating products, providing knowledgeable support to enhance satisfaction.
- Collaborated with team members to streamline checkout procedures, reducing wait times for customers.
- Trained new cashiers on operational procedures and customer service standards effectively.
- Implemented promotional displays at the register, increasing visibility of special offers to customers.
- Resolved customer inquiries and complaints professionally, contributing to a positive shopping environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Colton Joint Unified School District Adult Education
Bloomington, CASkills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Cash handling
- Customer engagement
- Decision-making
- Relationship building
- Courteous and professional
- Product merchandising
- Problem-solving
- Multitasking and organization
- Problem-solving abilities
- Store recovery
- Friendly and helpful
- Team cooperation
- Customer assistance
- Adaptable and flexible
- Honest and dependable
- Reliable and responsible
Languages
Spanish
Full Professional
Timeline
Women’s Associate
Marshall’s
11.2023 - Current
Cashier
Cardenas Markets
01.2019 - 11.2023
Colton Joint Unified School District Adult Education
Similar Profiles
Ashley DrogheoAshley Drogheo
Merchandise Coordinator at Marshall’sMerchandise Coordinator at Marshall’s
Karina RodriguezKarina Rodriguez
Sales Associate, Part/Time at Marshall’sSales Associate, Part/Time at Marshall’s
Michelle PetersonMichelle Peterson
Store Manager at Marshall’sStore Manager at Marshall’s
Lizzeth ValenciaLizzeth Valencia
Team Leader, shipping and delivery at Forest River RVTeam Leader, shipping and delivery at Forest River RV
Martha LopezMartha Lopez
Front Desk Receptionist at Days Inn HotelFront Desk Receptionist at Days Inn Hotel