I am looking for a change in career paths. My educational background is diversified amongst Criminal Justice, and Elementary Education, as well as Business Administration. I am passionate about bridging agencies, cultures, and communities by building mutually beneficial relations.
Overview
17
17
years of professional experience
Work History
Provider
San Bernardino County
Chino
10.2022 - 11.2025
Provided assistance for two recipients at the same time, assisted with personal care, assisted with household tasks, medication management, companionship and supervision, supported with daily activities.
Asset Protection
Nordstrom Distribution Center
01.2021 - 11.2025
Provided excellent service to customers while maintaining strict security.
Ensure goods carried by customers are labeled appropriately to avoid any theft.
Check the receipts of bulk or high value merchandise going out of the premises.
Monitor the premises for any thefts and fraud activities.
Ensure that no merchandise leaves the premises without payment.
Develop in-depth knowledge of department operations and security systems.
Respond promptly to alarms according to company guidelines.
Identify and communicate any suspicious activity to the Operations Manager.
Investigate frauds and thefts as directed by the Manager.
Implement safety and security programs for premises.
Perform scanning and bag checking of all employees when they leave the building.
Carry out daily security checks of the warehouse.
Generate daily and weekly cargo loss reports and circulate to appropriate personnel.
Monitor department operations every day to check any violations of company policies regarding safety and property and personal hazards.
Report violations and incidents to Operations Manager to take corrective actions.
Perform routine testing and maintenance of security systems and fire alarms.
Shipping /Receiving / Truck Yard Audits
Aerotek/Nordstrom
San Bernardino
10.2020 - 01.2021
Manages the shipment and receipt of all products, materials, and supplies.
Collaborates and communicates with logistics technicians, customer service representatives, service providers, and others involved in the shipment and receipt of products.
Tracks, traces, and updates the status of incoming and outgoing shipments.
Maintains a clean, neat, and member-ready area.
Promptly unloads trucks and deliveries and sorts and stocks receivables.
Maintains an accurate log sheet of daily moves, scanning inventory, and counting accurately.
Engages with vendors and drivers with a positive attitude.
Provides additional backup support for shipping and receiving departments.
Director of Operations
Little Learners Day-care Center
Chino
01.2015 - 10.2020
Determine the policies and regulations.
Recordkeeping systems, forms control, budgetary requirements.
Implement and maintain creative curriculum standards to maintain compliance.
Conducted every interview for child enrollment for over 100+ children.
Enforced Covid-19 compliance.
Monitor site activities to plan, coordinate, implement and supervise site child development programs in accordance to mirror early learning and head start performance standards.
Review and evaluate new and current programs to determine their efficiency and effectiveness.
Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
Full compliance with licensing and safety regulations including fire and disaster preparedness, public health codes, and USDA Nutritional Guidelines.
Anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Carry a weapon for de-escalation and defensive purposes.
Prevent unauthorized access to the area and the items within.
Respond to reported incidents as necessary.
Monitor a closed-circuit television for potential issues.
Maintain a log of any activities.
Document any visitors to the property.
Coordinate with law enforcement as necessary.
Returns Desk Loan Closer/ Foreclosure Agent/ Loans Modifications call center
JPMorgan Chase
Irvine
03.2009 - 01.2015
Preparing and reviewing loan closing packages and paperwork.
Ensuring the accuracy and completeness of all required documents.
Managing and resolving any concerns, problems, and documentation issues.
Acting as an intermediary between all parties involved in mortgage loan transactions.
Ensuring closing details comply with state and federal regulations.
Coordinating mortgage closing proceedings.
Maintaining accurate closing schedules.
Security Officer
Inter-Con Security Systems, Inc.
As an Unarmed Security Officer, you will be part of a dedicated security team responsible for maintaining safety and security at various posts, conducting patrols, and identifying potential hazards.
This role is essential in delivering specialized security services to clients and offers opportunities for career growth and development within the company.
The Security Officer position at Inter-Con Security Systems, Inc. involves providing customized security solutions for critical facilities and infrastructure.