Yesenia Torres
Escondido,CA
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. A well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with a resourceful and upbeat nature.
Overview
13
13
years of professional experience
Work History
Work Study Office Assistant
San Marcos Vet Center
04.2021 - Current
- I helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs.
- Upheld strict security procedures to maintain data confidentiality.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Fielded phone calls, took messages, and directed callers to appropriate personnel.
- Interacted with customers by phone, email, or inperson to provide information.
- Complied with departmental protocols and procedures.
Food Prep Shift Leader
Phil's BBQ
01.2017 - 10.2019
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Directed training and retraining of employees to boost performance and enhance business results.
- Established team priorities, maintained schedules, and monitored performance.
- Assisted in organizing and overseeing assignments, planning, and coordinating in-house and outsourced resources.
Administrative Assistant Intern
Edward Jones
01.2018 - 01.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Scheduled office meetings and client appointments for staff teams.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Enlisted Soldier
U.S. Army
06.2011 - 11.2014
- Drafted military and nonmilitary correspondence.
- Implemented tactics, procedures, and techniques for defense systems.
- Operated and maintained armored vehicles.
- Secured and protected military property, assets and personnel.
- Looked after weapons by scheduling and performing organizational and preventive maintenance.
- Maintained required level of proficiency in use of firearms.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Trained in small arms, anti-armor and indirect fire weapons.
- Attended required training sessions and seminars.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
Education
Bachelor of Science - Criminology And Justice Studies
California State University San Marcos
San Marcos, CA05.2024
No Degree - Homeland Security
Palomar College
San Marcos, CA12.2022
Skills
- Thrives in fast-paced environment
- Committed team player
- Courteous, professional demeanor
- Quick learner
- Maintaining confidentiality
- Strong work ethic
- Organized
- Critical thinking
- Scheduling
- Customer follow-up
- Good listening skills
- Administrative support
Languages
Spanish
Native or Bilingual
Timeline
Work Study Office Assistant
San Marcos Vet Center
04.2021 - Current
Administrative Assistant Intern
Edward Jones
01.2018 - 01.2019
Food Prep Shift Leader
Phil's BBQ
01.2017 - 10.2019
Enlisted Soldier
U.S. Army
06.2011 - 11.2014
Bachelor of Science - Criminology And Justice Studies
California State University San Marcos
No Degree - Homeland Security
Palomar College
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