YESENIA ROCKHOLD
Exeter,Ca
Summary
Detail-oriented healthcare professional with 5+ years of experience in patient access, health information management (HIM), and clinical data coordination. Proven ability to manage patient scheduling, registration accuracy, insurance verification, and medical records integrity in fast-paced hospital environments. Strong knowledge of EMR systems (Cerner/PowerChart), diagnosis coding workflows, and regulatory reporting.
Overview
7
7
years of professional experience
Work History
IP Data Analyst / CME Coordinator
Kaweah Health
Visalia
01.2023 - Current
- Review and process reportable lab results in EMR, ensuring compliance with county and state reporting requirements (Tulare County & CDPH).
- Coordinate and communicate patient case details via fax, e-fax, and verbal reporting while maintaining strict confidentiality standards.
- Analyze and maintain multiple Excel datasets to support infection prevention tracking and reporting.
- Collaborate with clinical teams to ensure accurate documentation and data integrity across systems.
- Support education coordination by managing course assignments and tracking through Workday system enhancements.
Patient Access Specialist / Health Unit Coordinator
Kaweah Health
01.2020 - 01.2023
- Scheduled patient procedures efficiently while ensuring accuracy of demographics, insurance, and physician orders.
- Verified insurance eligibility and obtained required authorizations to prevent delays or denials.
- Maintained and updated patient records, ensuring proper documentation and compliance with HIM standards.
- Scanned and indexed documents into electronic imaging systems with high accuracy.
- Served as a key point of contact for patients, delivering professional and compassionate customer service.
Accounts Receivable Specialist
Pacific Distributing Inc.
01.2019 - 01.2020
- Processed accounts receivable transactions including invoicing, payment posting, and reconciliation.
- Verified and recorded financial data with a high degree of accuracy.
- Prepared bank deposits and maintained organized financial records.Processed accounts receivable transactions including invoicing, payment posting, and reconciliation.
Education
Associate of Science -
Christian Life College
Stockton, CA01-2018
Associate of Science -
College of The Sequoias
01-2016
High School Diploma -
Visalia Charter Independent Study
06-2016
Skills
- Patient Registration & Scheduling
- Insurance Verification & Authorization
- Medical Records & HIM Workflows
- EMR Systems (Cerner, PowerChart, FirstNet, EDM)
- HIPAA Compliance & Data Privacy
- Data Analysis & Reporting (Excel)
- Customer Service & Communication
- Bilingual (English/Spanish)
Timeline
IP Data Analyst / CME Coordinator
Kaweah Health
01.2023 - Current
Patient Access Specialist / Health Unit Coordinator
Kaweah Health
01.2020 - 01.2023
Accounts Receivable Specialist
Pacific Distributing Inc.
01.2019 - 01.2020
Associate of Science -
Christian Life College
Associate of Science -
College of The Sequoias
High School Diploma -
Visalia Charter Independent Study