Yesenia Nieto
Anaheim
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
7
7
years of professional experience
Work History
Medical Assitant
OC Urgent Care
Anaheim
05.2024 - Current
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Organized patient charts before each day's clinic sessions began.
- Changed dressings on wounds to prevent infection and check for healing.
- Measured vital signs and took medical histories to prepare patients for examination.
- Explained treatment procedures and physicians' instructions.
- Administered injections, medications and treatments as directed by the physician.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Cleaned and maintained medical equipment following procedures and standards.
- Positioned patients properly during examination or treatment for comfort and safety.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Followed all safety protocols when handling hazardous materials.
- Performed venipuncture and other blood collection procedures according to established standards.
- Collected co-payments from patients at time of service.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Prepared medical charts, scanned documents and organized patient information.
Medical Assistant
Orange County Wound and Hyperbaric
Santa Ana
05.2018 - 02.2022
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Prepared supplies for wound treatment procedures according to established protocols.
- Collected specimens from patients for laboratory testing purposes.
- Monitored patient wounds for signs of infection or healing progression.
- Provided patient education on wound care and prevention techniques.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Collected specimens from open wounds for laboratory testing purposes.
- Demonstrated proper use of medical equipment, such as bandages and dressings.
- Scheduled follow-up appointments for patients receiving ongoing wound care services.
- Answered patient call signals and signal lights to determine patients' needs.
- Performed routine cleaning duties in the wound care center as needed.
- Inspected equipment used in the wound care center for cleanliness and functionality.
Education
Medical Assitant
Concorde Career College
Garden Grove, CA02-2018
High School Diploma -
Orange High
Orange, CA06-2015
Skills
- Phlebotomy
- Check-in coordination
- Patient-focused care
- Intake control
- Medical office administration
- Professional bedside manner
- Antigen testing
- Reliable transportation
- Customer service
- Fluent in [languages]
- Vital sign monitoring
- Electrocardiography (EKG)
- Data entry
- Medical procedures
- Certified in basic life support (BLS)
- Vital signs and examinations
- Laboratory specimen collection
- EMR / EHR
Timeline
Medical Assitant
OC Urgent Care
05.2024 - Current
Medical Assistant
Orange County Wound and Hyperbaric
05.2018 - 02.2022
Medical Assitant
Concorde Career College
High School Diploma -
Orange High