Yesenia Mendoza
Calimesa
Summary
Motivated individual with experience in customer service and sales. Expert in building customer relationships and understanding customer needs. Driven to provide superior quality customer service and in creating solutions for customers to drive loyalty, retention and revenue. Skilled in teamwork & creating connections with strong communication and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Veterinary Receptionist
Pet Companions
Beaumont
11.2024 - Current
- Providing emotional support to pet owners during difficult times, such as the loss of a pet.
- Inputting patient information, medical history, and treatment records into the system.
- Juggling various duties like answering phones, checking clients in, and assisting with paperwork.
- Managing physical and digital files, ensuring they are easy to access and up-to-date.
- Training new receptionist employees.
METRO BY T-MOBILE SALES EXPERT
PALITEL WIRELESS
08.2020 - 07.2024
- Front desk duties answering & making phone calls and following up with client purchase.
- Updating database such as sensitive customer information.
- Established long-term relationships with clients, leading to increased repeat business and customer loyalty.
- Exceeded sales targets consistently by identifying new opportunities and successfully closing deals.
- Continually learning about new promotions, inventory, and sales goals.
- Attend online trainings as required.
Lip Technician
PLUMPED STUDIOS
03.2023 - 09.2023
- Front desk duties, schedule appointments, follow up with patients, filing sensitive patient information, social media marketing, log and manage daily income.
- Learned how to register a LLC and insure a business.
- Completed a bloodborne pathogen training course.
- Completed marketing courses.
- Extremely observant to perform consultations to ensure patient satisfaction.
- Performed fat dissolving, lip filler, & hyaluronidase dissolving.
Education
High School Diploma -
Middle College High School
1260 W Esperanza St, San Bernardino CA 9241005.2020
Associates Degree In Progress - Biochemistry
Crafton Hills College
Yucaipa, CASkills
- Bilingual (Spanish & English)
- Personable
- Confident
- Advanced Keyboard skills
- Strong Team Work
- 3 Years Sales Experience
- 4 Customer Service Experience
References
Paola Jasmin
Business mentor
Plumpedstudios1@gmail.com
Daniel Fuentes
Friend
(909)520-1025
Gabriela (manager)
(909)556-4886
Timeline
Veterinary Receptionist
Pet Companions
11.2024 - Current
Lip Technician
PLUMPED STUDIOS
03.2023 - 09.2023
METRO BY T-MOBILE SALES EXPERT
PALITEL WIRELESS
08.2020 - 07.2024
High School Diploma -
Middle College High School
Associates Degree In Progress - Biochemistry
Crafton Hills College
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