Yesenia Bobadilla
Riverbank,CA
Summary
Fluent in English and Spanish. Experienced with managing invoices, reconciling statements, and maintaining accurate financial records. Known for reliability, adaptability. Using accounting software, processing payments, and ensuring compliance with financial policies. Proven ability to meet deadlines and contribute positively to dynamic work environments. Professional in finance with strong background in managing invoices, reconciling statements, and maintaining accurate financial records. Known for reliability, adaptability, skilled in using accounting software, processing payments, and ensuring compliance with financial policies. Proven ability to meet deadlines and contribute positively to dynamic work environments. Strong understanding of vendor relations and compliance with financial regulations.
Overview
17
17
years of professional experience
Work History
Accounts Payable Clerk
Modesto Toyota
Modesto, CA
01.2017 - Current
- Prepared vendor invoices and processed incoming payments.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Process and verify 200+ invoices weekly, ensuring accuracy and proper approval.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Evaluated financial records to detect errors and discrepancies.
- Developed and implemented process improvements to enhance efficiency in invoice processing.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Handling reconciliation bank accounts.
- Processed and filed contracts efficiently, ensuring compliance with company policies.
Receptionist
Law Offices of Gleason and Camcho
Modesto
03.2015 - 01.2017
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Processed incoming communications, prioritizing urgent matters for prompt responses by legal staff.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Call Center Representative
Century 21 M&M Associates
05.2013 - 03.2015
- Managed high-volume inbound calls to provide exceptional customer service and resolve inquiries efficiently.
- Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
- Met customer call guidelines for service levels, handle time and productivity.
- Assisted customers with property listings, ensuring accurate information delivery and support throughout the buying process.
BDC Representative
Modesto Toyota
Modesto, CA
09.2009 - 05.2013
- Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
- Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
- Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
- Nurtured existing client relationships through regular check-ins via phone or email correspondence.
- Documented customer interactions using CRM software to track issues and maintain comprehensive records for future reference.
- Mentored new hires on company policies, procedures, and best practices to ensure effective onboarding and training experiences.
- Analyzed customer feedback to identify trends, contributing to continuous improvement initiatives within call center operations.
Assistant Manager
Journeys Kids/ Journeys
Modesto
06.2009 - 09.2009
- Led daily operations, ensuring optimal store performance and customer satisfaction.
- Trained and mentored staff on product knowledge and sales techniques.
- Implemented inventory management practices to reduce stock discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Beyer High School
Modesto, CA01.2008
Associate of Arts - Business Administration
Modesto Junior College
Modesto, CA08-2022
Business Administration
California State University, Stanislaus
Turlock, CASkills
- Quick learner
- Goal-oriented
- Organized
- Microsoft Office, Excel, Outlook, PowerPoint proficiency
- Team player
- Detail-oriented
- Excellent multi-tasker
- English/Spanish fluency
- Strong work ethic
- Account reconciliation
- Expense reporting
- Confidentiality handling
Timeline
Accounts Payable Clerk
Modesto Toyota
01.2017 - Current
Receptionist
Law Offices of Gleason and Camcho
03.2015 - 01.2017
Call Center Representative
Century 21 M&M Associates
05.2013 - 03.2015
BDC Representative
Modesto Toyota
09.2009 - 05.2013
Assistant Manager
Journeys Kids/ Journeys
06.2009 - 09.2009
High School Diploma -
Beyer High School
Associate of Arts - Business Administration
Modesto Junior College
Business Administration
California State University, Stanislaus