YERA PATEL

Work Experience-

Being a founder of New Vista Pharmacy, I have learned and implemented many aspects of pharmacy business over the years including-

1. Financial performance

• Increased pharmacy revenue by 100% through outreach to local groups, nursing homes, and seniors' centers, and applying improved inventory processes.
• Managed a budget of $150,000 for pharmaceutical inventory, reducing waste by 15% through strategic ordering.
• Reduced annual expenses by 10% and improved budget accuracy through implementing cost-saving measures and streamlining budgeting procedures.

2. Operational efficiency

• Increasing efficiency in prescription processing.
• Reducing waste through new inventory management systems.
• Maintaining high fill rates and order accuracy.
• Implementing automated systems to reduce errors.

3. Patient care and customer satisfaction

• Increased uptake in services like vaccinations.
• Improved patient adherence to medication plans.
• Higher customer satisfaction levels.
• Increased prescription volume through service improvements

4. Regulatory affairs-

• Reducing regulatory violations through training programs.
• Conducting internal audits to identify compliance gaps.
• Reducing regulatory findings during external audits.

5. Innovation and growth

• Introducing programs like medication synchronization to improve patient adherence.
• Developing staff training on new technologies.
• Leading campaigns that increase community immunization rates.

6. Strategic planning and execution

• Goal Setting and Achievement: Developed and implemented strategies for patient satisfaction and operational efficiency.
• Policy and Procedure Development: Developed and implemented pharmacy policies and procedures.
• Oversaw financial performance, including budgeting, revenue generation, and cost management.
• Supervised and trained pharmacy staff, fostering a positive and productive work environment.
• Ensured compliance with all relevant pharmacy laws and regulations.
• Managed relationships with healthcare providers and other stakeholders.
• Addressed customer inquiries and resolved issues effectively.
• Implemented new technologies or workflows to improve efficiency and patient care.