Yeongeun Jeong
Maple Ridge,BC
Summary
Hello! I started my career as a barista in South Korea and have achieved the third place at the Gangneung Hand Drip Award. I am capable of roasting, cupping, and adjusting espresso extraction concentration. Currently, I am working in Canada on a working holiday visa. Although my current job is satisfying, I am considering a change because I have bigger dreams. I am in the process of learning English, so I may not be completely fluent yet, but I can communicate effectively with customers. I am available to work for a minimum of 6 months.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Gratia Cafe
08.2023 - Current
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Barista
Oriens Cafe
08.2022 - 08.2023
- Optimized roasting process for better flavor profiles and consistent product results.
- Developed new roast profiles to expand product offerings and meet customer preferences.
- Conducted quality control checks to maintain consistency in taste, aroma, and appearance across all products.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Barista
Udaly
12.2021 - 08.2022
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
- Cleaned counters, machines, utensils, and seating areas daily.
Soldier
Korea Army
09.2020 - 12.2021
- Improved overall team efficiency through regular maintenance and organization of equipment and resources.
- Relayed crucial information and coordinated operations using radio communications equipment.
- Contributed to successful military exercises through effective coordination and task delegation among team members.
Server
Gomene
05.2017 - 10.2018
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
High School Diploma -
Dongsin Highschool
Gwangju Korea03.2019
Skills
- POS Systems
- Espresso Machine Operation
- Coffee Expertise
- Friendly and Outgoing
- Multitasking
- Espresso preparation
- Quality control analysis
- Sensory evaluation
- Temperature control
- Roasting equipment operation
Accomplishments
I have experience in booth activities at the largest cafe show in Korea, and I have achieved third place in the Hand Drip Award.
Languages
English
Limited Working
Korean
Native or Bilingual
Certification
I currently hold a 3rd and 2nd level barista certification in Korea.
Timeline
Barista
Gratia Cafe
08.2023 - Current
Barista
Oriens Cafe
08.2022 - 08.2023
Barista
Udaly
12.2021 - 08.2022
Soldier
Korea Army
09.2020 - 12.2021
Server
Gomene
05.2017 - 10.2018
High School Diploma -
Dongsin Highschool
I currently hold a 3rd and 2nd level barista certification in Korea.
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