Yeoneui Kim
Calgary,AB
Summary
Experienced Front of House Manager with hands-on leadership at Moon Korean BBQ, skilled in team coordination, customer service, and day-to-day operations.
Recruited and trained new staff, managed schedules, and built a strong, reliable team that worked efficiently together.
Maintained a clean, welcoming atmosphere and ensured every guest felt cared for.
Now eager to bring my experience to a new professional setting in Canada and grow through fresh challenges.
Overview
4
4
years of professional experience
Work History
Restaurant Front of House Manager
Moon Korean BBQ
02.2025 - Current
- Mentored new team members on restaurant policies, procedures, and best practices to ensure consistent guest experiences across shifts.
- Collaborated with back of house management to ensure seamless communication between kitchen and service staff for optimal dining experiences.
- Enhanced customer satisfaction by efficiently managing front-of-house operations and addressing guest concerns promptly.
- Provided exceptional customer service by anticipating guests'' needs from arrival through departure.
- Increased employee productivity through effective scheduling, training, and performance evaluations for all front of house staff.
- Assisted in menu development and pricing strategies to increase sales while maintaining food quality standards.
Restaurant Supervisor
Garbanzo's
02.2024 - 02.2025
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Managed inventory control, reducing waste and optimizing resources allocation.
Restaurant Supervisor
Hankki Bow Valley Square
01.2022 - 02.2024
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Enhanced team performance with regular evaluations and constructive feedback.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Maintained inventory levels to ensure availability of popular dishes, reducing waste and optimizing costs.
Education
Bachelor of Arts - Korean Language And Literature
Sungkyul University
Gyeonggi-do, South Korea02-2020
High School Diploma -
Gang-il Highschool
Seoul, South Korea02-2013
Skills
- Operational efficiency
- Recruitment and hiring
- Food safety compliance (Pro Serve Certificate)
- Guest relations
- Food Handler Certificate
- POS system operation
- Employee scheduling
- Labor cost control
Languages
English
Professional Working
Korean
Native or Bilingual
Timeline
Restaurant Front of House Manager
Moon Korean BBQ
02.2025 - Current
Restaurant Supervisor
Garbanzo's
02.2024 - 02.2025
Restaurant Supervisor
Hankki Bow Valley Square
01.2022 - 02.2024
Bachelor of Arts - Korean Language And Literature
Sungkyul University
High School Diploma -
Gang-il Highschool
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