Yeonah Choi
Toronto,Canada
Summary
Nationality : Republic of Korea
Date Of Birth : 10-APR-1995
Overview
8
8
years of professional experience
Work History
Server & Market Manager
Kibo Sushi , Canada
06.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Demonstrated strong multitasking skills by managing multiple orders simultaneously without compromising service quality.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
Administrator
Jogwang Private Indoor Golf , South Korea
01.2016 - 05.2022
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Interacted with customers by phone, email, or in-person to provide information and greeting visitors.
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Increased revenue by promoting membership packages and upselling additional services to visitors.
- Ensured a safe environment for all patrons by strictly enforcing golf course rules and regulations.
- Created engaging content for Blog
Education
High School Diploma -
Kyunghwa Girl's High School
02.2014
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Hospitality service expertise
- Professional Appearance
- Cleanliness standards
- Teamwork and Collaboration
- Active Listening
- First Aid & CPR certified
Languages
Korean
English
Timeline
Server & Market Manager
Kibo Sushi , Canada
06.2022 - Current
Administrator
Jogwang Private Indoor Golf , South Korea
01.2016 - 05.2022
High School Diploma -
Kyunghwa Girl's High School
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