YENNI GONZALEZ
Arleta
Summary
Profesional Healthcare worker and Care provider bringing experience, care, and extensive knowledge to help improve the lives of patients. Detail-oriented offering several years of customer service experience. Dedicated to thoroughly and accurately resolving client concerns with forward-thinking and knowledgeable solutions. Skilled in mentoring new employees on processes and policies in support of team and business objectives.
Overview
9
9
years of professional experience
Work History
Home Care Aide
Right at home
Burbank
09.2024 - Current
- Assisted clients with daily living activities and personal hygiene.
- Trained new staff on caregiving best practices and company policies.
- Communicated effectively with family members regarding client needs and progress.
- Documented care activities accurately in client care logs and reports.
- Tracked and reported clients' progress based on observations and conversations.
- Collaborated with other members of the healthcare team to ensure quality care for all clients.
Caregiver
The Gardens At Park Balboa
Van Nuys
07.2022 - 07.2024
- Help residents maintain a routine by assisting with activities of daily living and any other well- being- related needs
- Assure safety by preventing falls, the ingestion of harmful chemicals or objects, and keep track of the person with dementia at all times
- Assist residents with physical care, such as toileting, bathing, dressing, hygiene and transferring.
Medical Assistant
Skin and beauty center
11.2018 - 06.2021
- Assisted with procedures such as skin biopsies and skin cancer excision surgeries and Mohs surgical procedures
- Maintained accurate records during each stage of the Mohs surgical process, to include pictures and measurements
- Maintained biopsy pathology specimen book complete and up to date, relayed results to patients in a timely manner
- Administered medication intramuscularly and served as liaison between our medical office and pharmaceutical offices to aid in the providing of prescriptions
- Escorted patients to examination rooms and prepped them for physical exams and helped physicians by assisting with instruments, injections and suture removal
- Cleaned and sterilized instruments and disposed of contaminated supplies .
Dental Assistant
M.E.N.D
05.2017 - 04.2018
- Served as receptionist handling all incoming calls
- Scheduled patient appointments and registered new patients following established office protocols
- Maintained and managed patient record in compliance with privacy and security regulations abiding HIPAA
- Lead in the collection and receipt payments
- Manage data entry submitting all relevant patient information, procedure details, and referrals into data system.
Education
Certification In Medical Assistant -
University of Antelope Valley
Lancaster, CAHIPPA Confidentiality -
Skills
- Advanced in Excel, PowerPoint, Microsoft
- Ability to work in a fast-paced environment
- Compassion and Empathy
- Ability to learn, retain and apply information that is taught efficiently
- Effective communication
- Attention to detail
Timeline
Home Care Aide
Right at home
09.2024 - Current
Caregiver
The Gardens At Park Balboa
07.2022 - 07.2024
Medical Assistant
Skin and beauty center
11.2018 - 06.2021
Dental Assistant
M.E.N.D
05.2017 - 04.2018
Certification In Medical Assistant -
University of Antelope Valley