Yenisley Santos-Romero
Downey
Summary
Results-oriented professional with extensive experience in data entry and employee engagement at VRC Vital Record Control. Demonstrated success in enhancing data accuracy and boosting team productivity through targeted training initiatives. Skilled in incident investigation and meticulous record-keeping, contributing to superior service delivery.
Overview
3
3
years of professional experience
Work History
Data Entry Administrator
VRC Vital Record Control
City Of Commerce
12.2024 - 04.2025
- Researched and obtained further information for incomplete documents.
- Followed up on pending tasks until completion.
- Followed data program techniques and procedures to maintain data entry requirements.
- Updated existing records with new or revised information as needed.
Hotel Room Supervisor
Double Tree Hotel By Hilton
Santa Monica
04.2022 - 06.2022
- Developed training programs to build employee performance, improve employee engagement and increase employee retention.
- Provided guidance and support to Room Attendants during their shifts.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Investigated incidents and accidents occurring within the premises promptly.
- Developed strategies for increasing team productivity and efficiency.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
Education
High School Diploma -
Los Cristianos
Tenerife, Spain05-2004
Skills
- Data entry accuracy
- Document management
- Database maintenance
- Employee engagement
- Record updating
- Customer service
- Incident investigation
- Time management
- Process improvement
- Record keeping
- Verbal and written communication
- Self motivation
- Administrative background
Affiliations
- Volunteer every Saturday at Evangelic Church of La Reyna .Downey CA
- Scuba Diving
- Cooking
- Archery
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Data Entry Administrator
VRC Vital Record Control
12.2024 - 04.2025
Hotel Room Supervisor
Double Tree Hotel By Hilton
04.2022 - 06.2022
High School Diploma -
Los Cristianos
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