Yenifer Chavez
Santa Ana
Summary
Dedicated house cleaner with expertise from Molly Maid, specializing in deep cleaning and sanitization. Proven ability to enhance client satisfaction through exceptional customer service and attention to detail. Skilled in safe chemical handling and teamwork, consistently delivering high-quality results tailored to individual needs while maintaining a safe and clean environment.
Overview
1
1
year of professional experience
Work History
House Cleaner
Molly Maid
03.2013 - 08.2014
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Education
Santa Ana Hight School
Santa Ana, CA06.2008
Skills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Bathroom sanitation
- Kitchen cleaning
- Floor cleaning
- Quality assurance
- Glass cleaning
- Deep cleaning expertise
- Surface sanitation
- Waste disposal
- Floor sweeping
- Safe chemical handling
- Carpet vacuuming
- Teamwork
- Mopping and sweeping
- Customer service-focused
- Dusting furniture
Timeline
House Cleaner
Molly Maid
03.2013 - 08.2014
Santa Ana Hight School
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