Yendoutie Lamboni
Export Salesperson
Kuwait (Permanent Resident),KW
Summary
Knowledgeable and dedicated customer service professional with extensive experience in agri-food industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Managing Director
DEC - TOGO
Sokode, TOGO
08.2019 - 11.2019
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Evaluated suppliers to maintain cost controls and improve operations.
- Prepared annual budgets with controls to prevent overages.
- Introduced new methods, practices and systems to reduce turnaround time.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed team communications and information for meetings.
- Coached new business team in achieving sales and growth objectives.
- Provided insights regarding near-term, mid-range and long-term opportunities business opportunities.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Defined clear targets and objectives and communicated to other team members.
- Developed detailed plans based on broad guidance and direction.
Promoter
Afri-Carnes
Lome, TOGO
05.2015 - 11.2019
- Visited trade shows, stores and community organizations to demonstrate products or services and answer questions from potential customers.
- Identified potential marketing opportunities to increase brand awareness.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Addressed prospects' concerns and utilized persuasive techniques to turn guests into paying, satisfied customers.
- Contacted businesses and civic establishments to arrange to exhibit and sell merchandise.
- Motivated team members to meet and exceed sales targets.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Increased efficiency throughout business methodology and eliminated merchandise waste by updating production procedures.
- Cut, trimmed and ground meats such as beef, pork and poultry to prepare for packaging and sale.
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
- Cut meats to customer specifications and answered questions about specialty products.
- Adhere to safety and cleanliness standards and maintained equipment.
Sales Representative
DMS-Afrique
Lome, TOGO
11.2014 - 11.2017
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Trained and mentored new sales representatives.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Documented customer interactions using SalesForce to capture data in processing system.
- Increased sales by offering advice on purchases and promoting additional products.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
- Automated contact management system, resulting in better client organization and goal alignment.
Education Services Officer
Groupe SODESI Niger
Niamey, NIGER
09.2011 - 11.2013
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Prepared reports and paperwork for parent-teacher conferences.
- Reported on student progress, behavior and social skills to parents.
- Maintained head count and attendance sheets.
- Maintained student database and electronic records for each student contact.
- Provided support and guidance to students experiencing academic and personal troubles.
Education
Advanced Diploma - International Business
ESGIS-TOGO
Lome, TOGO 10.2008 - 06.2010
Baccalaureate - Business Management
IPM-SOKODE
Sokode, TOGO 09.2015 - 07.2018
Skills
Negotiation
Contract Management
Project Management
Business Development
Business planning
Staff Management
Business administration
Product development
Client account management
Lead prospecting
Client Service
Interpersonal communication skills
Product promotions
Customer Relations
Systems and software programs
Complaint resolution
Stock management
Stocking and replenishing
International sales support
Certification
Certified entrepreneur, FAIEJ-TOGO
Timeline
Managing Director
DEC - TOGO
08.2019 - 11.2019
Certified meat cutting and processing technician
11-2015
Baccalaureate - Business Management
IPM-SOKODE
09.2015 - 07.2018
Promoter
Afri-Carnes
05.2015 - 11.2019
Sales Representative
DMS-Afrique
11.2014 - 11.2017
Certified entrepreneur, FAIEJ-TOGO
03-2014
Education Services Officer
Groupe SODESI Niger
09.2011 - 11.2013
Advanced Diploma - International Business
ESGIS-TOGO
10.2008 - 06.2010