YEN LE PHAN
Alhambra
Summary
Dynamic healthcare executive with a proven track record at The Wound Pros, driving workforce growth from 30 to over 800 employees. Expert in clinical operations leadership and quality management, I excel in optimizing processes and enhancing provider training, ensuring exceptional patient outcomes and compliance across multiple states.
Overview
9
9
years of professional experience
Work History
Executive Vice President of Clinical Services
THE WOUND PROS
Los Angeles
11.2020 - Current
- Spearheaded growth from ~30 employees to 800+ nationwide, helping establish The Wound Pros as a national leader in mobile wound care.
- Expanded the provider network from 1 NP to over 200 providers across 19 states, developing recruitment, training, and retention systems that scaled clinical excellence..
- Built and implemented the clinical operating model, workflows, and care protocols used company-wide.
- Led multidisciplinary teams through rapid expansion and organizational transformation while maintaining quality and continuity.
- Improved documentation accuracy, provider productivity, turnaround times, and overall clinical outcomes.
- Collaborated with executive leadership, operations, technology, and HR to align clinical strategy with company goals.
- Provided high-level clinical oversight for complex wound case, and guided provider decision-making.
Family Nurse Practitioner
THE CHILDREN’S CLINIC
Long Beach
10.2017 - 11.2020
- Delivered comprehensive primary care to pediatric and adult populations.
- Managed chronic disease, acute visits, preventive care, and women’s health.
- Performed diagnostics, medication management, and patient/family counseling.
Family Nurse Practitioner
QUEENSCARE HEALTH CENTERS
Los Angeles
10.2016 - 10.2017
- Provided full-scope family practice care to underserved communities.
- Conducted assessments, diagnosis, treatment planning, and follow-up care.
Education
Master of Science - Nursing – Family Nurse Practitioner
UCLA
Los Angeles, CABachelor of Science - Nursing
California State University, Los Angeles
Skills
- Clinical operations leadership
- Quality and compliance management
- Clinical model standardization
- Workforce growth strategies
- Cross-functional leadership
- Process optimization and KPI management
- Provider training and retention
Awards And Fellowships
- TNT Psychiatry in Primary Care Fellow
- HRSA Scholar
- UCLA Song-Brown Fellow
Credentials
- MSN
- FNP-BC
- CWS
Languages
- English
- Vietnamese (Fluent)
- Spanish (Basic)
Certifications And Licensure
- ANCC Board-Certified Family Nurse Practitioner (FNP-BC)
- Certified Wound Specialist (CWS)
- California NP / RN Licensure
- DEA License
Registered Nurse Experience
- San Gabriel Valley Medical Center, Foundational experience in acute care and home health settings.
- Green Pine Home Health, Foundational experience in acute care and home health settings.
Affiliations
California Association of Nurse Practitioners, GP chapter, Secretary
References
References available upon request.
Timeline
Executive Vice President of Clinical Services
THE WOUND PROS
11.2020 - Current
Family Nurse Practitioner
THE CHILDREN’S CLINIC
10.2017 - 11.2020
Family Nurse Practitioner
QUEENSCARE HEALTH CENTERS
10.2016 - 10.2017
Master of Science - Nursing – Family Nurse Practitioner
UCLA
Bachelor of Science - Nursing
California State University, Los Angeles