Yelyzaveta Stoian
Edmonton,AB
Summary
High-energy Restaurant Worker offering over 3 years of Gastronomy experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach. Trained in POS software and customer service.
Overview
3
3
years of professional experience
Work History
Restaurant Cashier
Sushi World
05.2023 - 01.2024
- Streamlined workflow by maintaining a clean, organized cashier station for smooth operations.
- Increased repeat business through friendly interactions and prompt resolution of customer inquiries.
- Contributed to the restaurant''s reputation for outstanding service by consistently exceeding guest expectations during their visit.
- Acted as an ambassador for the restaurant brand, providing information about menu offerings and upcoming promotions when appropriate.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
Restaurant Worker
Human Craft Service Krakow, Poland
03.2021 - 04.2023
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Assisted with menu development seasonally by recommending popular ingredients or dishes based on guest feedback.
Server
Ginza Sushi
06.2022 - 10.2022
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Science - Business Management
Krakow Academy of Andrzej Frycz Modrzewski
Krakow, Poland10.2022
Skills
- Order Verification
- Professional Appearance
- Excellent Customer Service
- Cash Handling Expertise
- Positive Attitude
- Food Safety Awareness
- Interpersonal Skills
- Menu Knowledge
- Time Management
- Payment Processing
- POS Systems
- Basic Mathematics
Languages
English
Limited Working
Polish
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Restaurant Cashier
Sushi World
05.2023 - 01.2024
Server
Ginza Sushi
06.2022 - 10.2022
Restaurant Worker
Human Craft Service Krakow, Poland
03.2021 - 04.2023
Bachelor of Science - Business Management
Krakow Academy of Andrzej Frycz Modrzewski
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