Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
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Liza Tomilina

Toronto,Canada

Summary

Developed strong organizational and coordination skills within the fast-paced office environment, transitioning into the new field. Demonstrated ability to manage schedules, handle correspondence, and support team projects effectively. Looking to leverage these transferrable skills to add value and drive results in different industries.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Bahn Thai Spa
08.2023 - Current
  • Uphold the Spa's reputation to a 5-Star standard by meticulously maintaining its facilities
  • Dealing with email and voicemail correspondence including questions about the spa and school
  • Proficiently handle incoming calls, providing attentive and courteous assistance to guests
  • Recruitment Support: Assist with job postings, resume screening, scheduling interviews, and communicating with candidates
  • Onboarding Assistance: Coordinate new employee orientation sessions, prepare onboarding materials, and ensure a smooth transition for new hires
  • Greet clients with a warm and friendly demeanour
  • Schedule appointments and manage the spa's calendar
  • Manage client files and update electronic medical records
  • Process payments and handle billing inquiries
  • Maintain a clean and organized front desk area
  • Assist with other administrative tasks as needed

Hostess-Front Desk

TERRONI
09.2022 - 07.2023
  • Interacted with all guests entering and exiting the building in a helpful and friendly manner
  • Fulfilled guest's needs and requests, both in person and over the phone, efficiently and with assurance
  • Organized reservations and walk-in guests to control and maximize the seating of the restaurant
  • Worked well under pressure to help alleviate guest concerns by patiently and adequately
  • Fill out event forms accurately to ensure smooth event coordination and execution
  • Actively participate in product sales, promoting special offerings to enhance the guest experience
  • Assist in managing restaurant supplies and equipment as needed for efficient operations
  • Successfully handle closing and opening shifts, ensuring a well-organized transition between shifts

Banquet Server

Parkview Manor
03.2022 - 08.2022
  • Provided attentive and professional food and beverage service during various events
  • Maintained a neat and organized banquet area, ensuring a pleasant atmosphere for guests
  • Demonstrated comprehensive knowledge of menu items, beverages, and special offerings
  • Collaborated with team members to ensure seamless event execution and guest satisfaction

Education

Bachelor's - Management

Kherson State Agrarian University
Kherson
07.2024

College diploma - Human Resources

Seneca College
Toronto, ON
04.2023

Skills

  • Team player
  • Responsible
  • Dedicated
  • Punctual
  • Microsoft Access
  • Administrative experience
  • Microsoft Word
  • Microsoft Excel
  • Customer and client relations
  • Filing
  • Scheduling

Certification

Smart Serve, 09/01/22, 09/30/37

Languages

English
Ukrainian
Russian

Personal Information

Willing To Relocate: Anywhere

Timeline

Administrative Assistant

Bahn Thai Spa
08.2023 - Current

Hostess-Front Desk

TERRONI
09.2022 - 07.2023

Banquet Server

Parkview Manor
03.2022 - 08.2022

College diploma - Human Resources

Seneca College

Bachelor's - Management

Kherson State Agrarian University

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Liza Tomilina